Director Marketing & Communications

Syracuse, NY (On-site)

$71K/yr – $89K/yrDirector/Executive6+ years expFull time

Posted 2 months ago

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Job Summary

Own and drive the college’s integrated marketing strategy, coordinating branding, digital platforms, analytics, and cross‑department collaboration to elevate enrollment, retention, and donor engagement.

  • Strategic Marketing & Branding: plan, execute, and measure campaigns that align with institutional goals and drive measurable outcomes.
  • Digital Platforms & Analytics: manage the website, social channels, email, CMS, and data reporting to optimize performance and compliance.
  • Cross-Functional Leadership: align with Admissions, IT, Foundation, and other departments to support recruitment, retention, and fundraising efforts.

Job Description

Responsibilities

  • Researches, develops, and implements comprehensive, results-driven strategic marketing plans aligned with clearly defined and measurable goals.
  • Leads the development, execution, and evaluation of the College's strategic marketing and branding initiatives.
  • Utilizes analytics and data reporting to inform strategy, monitor performance, and optimize tactics to achieve desired outcomes.
  • Collaborates across departments and divisions to support integrated marketing, enrollment, recruitment, and retention strategies.
  • Develops and manages the annual Marketing budget, ensuring effective allocation of resources and ongoing fiscal oversight.
  • Monitors industry standards, regulatory requirements, and best practices related to marketing, communications, data privacy, and digital engagement; ensures institutional compliance with applicable laws and policies.
  • Provides leadership and direction to a team of marketing and web communications professionals, ensuring efficient workflows, strong collaboration, and continuous improvement in performance and outcomes.
  • Oversees enterprise-level digital platforms, including the College's website, social media channels, text messaging systems, HTML email communications, live chat, web forms, and content management system (CMS).
  • Partners with the OCC Foundation to develop and implement marketing strategies that support advancement efforts, donor engagement, and fundraising goals.
  • Stays current with emerging technologies, trends, and innovations in marketing to ensure the College remains competitive and responsive to the needs of diverse audiences.

Requirements

  • Bachelor's degree from a regionally accredited college, university or foreign equivalency in advertising, marketing, business, communications, or a related field.
  • Six (6) years of progressively responsible experience in advertising, branding, marketing, or communications.
  • Demonstrated expertise in website strategy, digital and emerging media, and marketing analytics.
  • Proven experience developing, executing, and evaluating strategic marketing and branding plans that achieve measurable results.
  • Four (4) years of experience supervising and leading professional staff and/or cross functional teams.
  • Experience in an advertising, marketing, or communications agency environment.

Preferred

  • Experience leading and executing multi-year corporate marketing strategies that align with organizational goals and drive measurable growth.
  • Experience in developing and managing integrated, long-term campaigns across digital, traditional, and emerging channels, ensuring consistency in brand positioning while adapting to market shifts.
  • Experience working in higher education or complex, mission-driven organization.
  • Master's degree in advertising, marketing, communications, business administration, or a related field from a regionally accredited college, university or foreign equivalency.
  • Bilingual in English and Spanish. English and another language will be considered.

Benefits

  • New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
  • Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
  • Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
Patelco Credit Union logo

Patelco Credit Union

Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.

Founded in 1936
Dublin, California, USA
986 employees

Traffic Signals

Monthly Visitors
835K
Monthly Google Ads Budget
$190.6K
Traffic Source Mix
Search
23.5%
Direct
73.4%
Referral
2.7%
Social
0.1%
Paid
0.2%

Headcount Trend

Current headcount: ~987

Marketing Team

Median Tenure
6.3 years
Marketing Roles Posted (Last 30 Days)
1

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