Responsibilities

• Oversee project and team members that participate in supporting our business with ongoing data, analytics, automation, vendor management and partner needs.
• Additional duties include oversight of team members that participate in the design, development, implementation, and ongoing relationship management of Lyric’s Payment Integrity Solutions and partnerships.
• Accountable for the client support and development of leadership facing information, customer presentations and dashboards that summarize product and strategy value propositions driving additional client growth.
• Participate in initiatives with Executive Leadership to identify critical business opportunities that transform existing processes to drive increased performance.
• Upon identification of a new growth partner, develop an implementation plan and ongoing vendor management model to ensure flawless integration into existing Lyric products and services.
• Create a partner management playbook that will continue to evolve through lessons learned and closed feedback loops.
• Drive process improvements in our product and partner model to ensure end to end readiness across all Lyric cross-functional teams.
• Remediate through complex organizational issues to ensure alignment at all levels of the organization.
• Work with the Partner Strategy and Product Strategy team to identify new market opportunities and future partnerships.
• Build strong relationships

Requirements

• Bachelor’s degree required with proven experience in a relevant field like healthcare technology, consulting or business development. Master’s degree in business administration, marketing, healthcare administration, or a related field preferred.
• 5+ years in healthcare technology strategy or high-end consulting roles with a demonstrably successful history of developing and executing winning partnership strategies
• 5+ years of project management/process improvement experience
• 5+ years experience navigating a matrix organization and successfully collaborating with multiple teams across different departments.
• Strong analytical and problem solving skills.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and deadlines effectively.

Preferred

• Strategic vision and acumen. Must possess a deep understanding of the healthcare technology landscape and can identify emerging trends and opportunities for partnerships. Must be able to translate complex business objectives into clear, actionable plans.
• Relationship builder. Excellent at building strong, trust-based relationships with diverse stakeholders across organizations and cultures.
• Master communicator, able to influence, negotiate and build consensus
• Execution champion. Able to thrive in a fast-paced environment and have a strong track record of driving results through effective project management and team leadership.
• Able to solve problems, overcome obstacles and adapt to changing priorities.