Director, Global Communications

Responsibilities

• Work in collaboration with the Senior Vice President, Communications for Commercial & New Payment Flows (CNPF) and the broader Global Communications team to develop progressive, integrated communications and marketing strategies to advance the company’s mission, and evolve, promote and protect Mastercard’s brand and reputation.
• Build and enhance Mastercard’s commercial products business reputation and proposition through clear and impactful communications, events and social media engagement.
• Develop storytelling initiatives and messaging to showcase the business strategy, product innovations and partnerships.
• Be a strategic advisor and partner to top leadership and the business teams, and coordinate resources across multiple project initiatives and teams.
• Lead the external profile-building and communications programming across the CNPF growth pillar. Drive simple storytelling to tell a comprehensive story to capture positive share of voice in the market.
• Proactively build, manage, and strengthen relationships with key financial services, payments and tech top-tier and trade media, influencers, and industry analysts to support product/service launches and raise executive profiles.
• Partner across regions to provide global messaging and positioning guidance, and administer key governance process for emerging tech and payments products
• Provide messaging and logistical support for internal communications events, such as town halls, fireside chats, and panel discussions.
• Use measurement tools to assess the impact of communications programs to refine activities.
• Work alongside the digital communications team to drive a paid, earned, and owned approach for external announcements and storytelling.

Requirements

• Strong writer, with the ability to bring complex topics to life, clearly
• Excels in a fast-paced, dynamic, and global work environment
• Seasoned comms leader with very strong executive presence and negotiation skills
• Strong relationship management skills and ability to work collaboratively and deliver results with global, multi-cultural and remote project teams
• Experience leading teams to drive end-to-end events management, sponsorships, and industry conferences
• Skilled and proactive leader leading by example to drive positive change
• Solid understanding of balancing and prioritizing needs of multiple stakeholders
• Entrepreneurial, creative thinker, pursuing new ideas and bringing best practices
• Demonstrated track record of media relationships and placements
• Strict attention to detail and enthusiasm for collaboration

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.