Director, Fundraising Communications and Enablement

Responsibilities

• Serve as the enterprise leader for the Red Cross fundraising narrative, ensuring messaging clearly communicates mission impact, philanthropic priorities, and the role donors play in advancing the mission.
• Lead, coach, and develop a high-performing team responsible for communications strategy, writing, content development, and fundraising resources.
• Establish fundraising messaging strategy, standards, voice, governance, and decision paths for executive, leadership, fundraiser, and donor audiences.
• Translate complex organizational priorities and program information into clear, compelling, and actionable fundraising narratives.
• Partner with Brand, Marketing, Communications, and fundraising program leaders to align fundraising communications with enterprise messaging, brand standards, and approved organizational priorities.
• Establish an integrated process for intake, prioritization, assignment, development, review, approval, distribution, reuse, and maintenance of fundraising communications.
• Oversee the development and ongoing management of fundraising communications and resources, including: Enterprise fundraising messages and narrative frameworks; Executive and fundraising leadership communications; Fundraiser talking points and field-ready messaging; Cases for support, proposals, and philanthropic opportunity materials; Stewardship reports, impact updates, and donor follow-up materials; Mission and disaster fundraising updates; Fundraising Briefs, webinars, town halls, presentations, and FAQs; Reusable templates, approved language, and internal fundraising resources; Lead communications that help fundraising leaders and staff understand, adopt, and act on organizational priorities.
• Build trusted partnerships across national and regional teams, align competing inputs, and resolve priorities through clear recommendations and decision-making.
• Define service expectations, quality standards, roles, guardrails, and feedback loops across the fundraising communications ecosystem.
• Lead the strategy, organization, curation, discoverability, and lifecycle management of fundraising content on OneSource and other internal resource platforms.

Requirements

• Education: Bachelors degree required. Advanced degree desired.
• Education: Bachelors degree or equivalent combination of education and related experience required.
• Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
• Management Experience: 5 years of management experience.
• Skills & Abilities: Ability to work on a team.

Preferred

• Strategic Communicator
• Enterprise Integrator
• Operational Leader
• Collaborative Partner
• Donor-Centered Storyteller
• Innovative Learner
• Fundraising Enablement Leader

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 16 days a year; based on the type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition