Director, Enterprise Communications

Spartanburg, SC (Hybrid)

$128K/yr – $176K/yrSenior Level15+ years expFull time

Posted 2 months ago

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Job Summary

Own and orchestrate enterprise communications across C-suite, franchise owners, media, and brand communities with crisis prep, reputation management, and storytelling that align executive messaging and franchisee confidence.

  • Enterprise and executive communications strategy and writing for speeches, talking points, and leadership messaging.
  • Public relations and crisis response to shape coverage, messaging, and reputation.
  • Franchisee and brand storytelling that ties owner and guest experiences to the transformation journey.

Job Description

  • Lead enterprise communications strategy across employees, franchise owners, executive leadership, media, communities, and external stakeholders.
  • Partner directly with the CEO and senior leadership team on executive communications, speeches, presentations, talking points, leadership messaging, and thought leadership content.
  • Drive public relations initiatives, media messaging, proactive storytelling, and reputation management efforts.
  • Develop communication strategies that strengthen franchisee confidence, trust, and system alignment.
  • Lead crisis communications planning, issue management, and stakeholder response strategies.
  • Create compelling stories that highlight our franchise owners, restaurant teams, guests, communities, and brand transformation journey.
  • Build communication processes, tools, and rhythms that improve clarity, consistency, and organizational alignment.
  • Partner closely with Legal, Operations, Human Resources, Marketing, Finance, Technology, and external agency partners.
Denny's logo

Denny's

We're America's Diner and we love to feed people - body, mind and soul.

Founded in 1953
Spartanburg, South Carolina, USA
26K employees