Responsibilities

• Digital Commerce Growth & Business Development
• Drive revenue, gross margin, customer adoption, and transaction growth through Zones’ digital commerce platforms and customer-facing e-procurement capabilities.
• Develop and execute quarterly and annual digital commerce growth plans aligned to company, segment, and partner priorities.
• Assist in driving Market Development Funds (MDF) and partner engagement to invest in Zones e-commerce initiatives.
• Identify target accounts and customer segments with strong potential for online purchasing, catalog adoption, punchout, B2B integration, and self-service procurement.
• Partner with Sales to position e-commerce capabilities as part of customer acquisition, retention, and share-of-wallet expansion strategies.
• Support strategic customer pursuits by presenting Zones’ digital commerce value proposition, procurement workflow capabilities, catalog solutions, and integration options.
• Customer Enablement & Adoption
• Lead customer discovery conversations to understand procurement processes, approval workflows, catalog requirements, reporting needs, and integration opportunities.
• Coordinate onboarding plans that improve customer time-to-value for Zones’ online purchasing and procurement tools.

Requirements

• Bachelor’s degree in Business, Marketing, Technology, E-commerce, or a related field, or equivalent relevant experience.
• 8+ years of experience in e-commerce, retail/e-commerce sales, or digital sales in a technology solution provider environment.
• Experience driving adoption, utilization, or revenue growth through B2B e-commerce platforms, online catalogs, digital procurement tools, punchout solutions, marketplaces, or customer integrations.
• Strong understanding of B2B sales motions, customer procurement workflows, catalog management, pricing processes, and digital customer experience.
• Proven ability to partner with sales teams and customer stakeholders to identify business needs, develop solutions, and drive measurable outcomes.
• Strong analytical skills with the ability to interpret performance data and translate insights into action.
• Excellent presentation, written communication, executive communication, and cross-functional collaboration skills.
• Ability to manage multiple priorities, coordinate stakeholders, and execute in a fast-paced environment.
• Proficiency with Microsoft Excel, Power BI, CRM platforms, and business reporting tools.

Preferred

• Experience within a value-added reseller, solution provider, technology distributor, OEM, marketplace, retail, or enterprise B2B commerce environment.
• Experience supporting customer punchout, EDI, API, ERP, procurement platform, or marketplace integrations.
• Knowledge of IT product categories, including endpoints, accessories, software, cloud, networking, data center, security, lifecycle services, and managed/professional services.
• Experience working with digital products, merchandising, pricing, online promotions, marketing automation, or customer analytics teams.
• Familiarity with enterprise procurement platforms and customer buying workflows.

Benefits

• Zones offers a comprehensive benefits package
• including medical, dental, and vision coverage; life insurance; disability insurance; voluntary accident, hospitalization, and critical illness insurance options; a 401(k) plan with matching provision; and more. Generally, Zones currently offers paid time off and personal sick leave in compliance with individual state requirements.