Director | E-Commerce

USA (Remote)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 4 months ago

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Job Summary

Drive e‑commerce growth as a Director, owning DTC P&L and end-to-end site experience.

  • Own DTC P&L and revenue growth
  • 8+ years in e-commerce leadership; Director level
  • Lead site experience, CRO, and data-driven prioritization

Job Description

Responsibilities

  • define and execute a clear e-commerce roadmap aligned with long-term company strategy and revenue growth objectives
  • own full P&L accountability for the DTC channel, ensuring disciplined financial performance and measurable results
  • lead site experience including UX, taxonomy, navigation, merchandising, and personalization to streamline the customer journey
  • drive Conversion Rate Optimization (CRO) initiatives and oversee a strategic testing roadmap across all site funnels
  • leverage advanced analytics platforms such as GA4 and Looker Studio to identify friction points and prioritize high-impact improvements
  • own the digital engine that powers our growth
  • shape how customers experience our brand online

Requirements

  • 8+ years of progressive E-Commerce leadership experience
  • at least 3 years in a Director or Senior Manager capacity
  • preferably within a high-growth DTC brand
  • Proven track record of owning P&L performance and successfully scaling a multi-million dollar e-commerce business
  • Exceptional leadership skills with experience building, coaching, and managing high-performing teams
  • Mastery of digital shopping behavior, advanced funnel optimization, and interpreting complex analytics to inform strategic investment decisions
    POLYWOOD® logo

    POLYWOOD®

    4.1 Glassdoor

    Our story began in the late 1980s when the outcome of government recycling programs created steadily growing mountains of recycled plastics. We saw opportunity in this landscape of overabundance, and through creative ingenuity, POLYWOOD® was born. Our low-maintenance, recyclable lumber was welcomed as a premier wood alternative in outdoor furniture with its all-weather endurance, improved aesthetics and exceptional durability.One of the first products developed was the Classic Adirondack, which remains a favorite among our customers today. Since then, we have expanded our product lines to include additional adirondack styles as well as dining, lounges, deep seating, benches and swings. Our goal is to deliver a quality product our customers want in a timely fashion. To achieve this vision, we developed state-of-the-art technology and lean manufacturing processes that have minimized our waste stream and ensured our products are built quickly and accurately. Our products are assembled, packaged and delivered all within days of receiving an order, satisfying the customer while saving warehouse space. Our continual growth and success is fueled by a highly collaborative culture. We support a cross-departmental atmosphere where employees are encouraged to utilize all of their skills to their full potential. Together, we keep a constant focus on the future and promise to create and deliver thoughtfully designed products made in the USA.

    Founded in 1990
    Syracuse, Indiana, USA
    593 employees
    75% recommend to a friend
    92% CEO approval

    Traffic Signals

    Monthly Visitors
    159.4K
    Monthly Google Ads Budget
    $151.9K
    Traffic Source Mix
    Search
    39.9%
    Direct
    48.9%
    Referral
    4.3%
    Social
    4.7%
    Paid
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    Headcount Trend

    Current headcount: ~593

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