Responsibilities

• Client Leadership: Put yourself in the clients’ shoes: Provide strategic counsel to them while being a voice for them.
• Trust is earned, not given: Build strong client relationships by delivering above expectations.
• A team effort: Supervise and direct strategists, account, and creative team members to ensure client deliverables are met.
• Think 360: Create holistic campaigns and programs that include organic and paid social, events, product marketing, influencer, and more.
• Program Oversight & Management: Design flexible work plans for programs (we use an Agile system)
• Ensure work output is the best it can be (of self and team members)
• Attend special events and activations (virtual and in-person)
• Collaborate within integrated agency teams and with agency partners
• Problem-solve quickly when issues arise
• Create and track budgets; understand profitability and servicing

Requirements

• 5-7 years of experience
• Experience managing a team of 3-4 direct reports
• Bachelor’s Degree
• Solid foundation in social media strategy (focus on organic social), marketing, and content strategy
• Experience overseeing the social media content production process for a brand, and overseeing creative teams, photoshoots and video shoots (you don’t need to know how to design, but you have to appreciate good design)
• Strong understanding of social media measurement, how to tie results back to client and business goals, and how to merchandise results
• Strong understanding of how digital and social media fit into the broader marketing mix
• Strong understanding of how AI is used in marketing, both from a content production standpoint and an operations perspective
• Proven ability to lead projects and client communications, presentations
• Skilled in motivating teammates and helping them grow

Preferred

• Experience in the tech sector (adtech a bonus)
• Experience in on-site social media content capturing at events is a plus
• Experience with project management software such as Monday.com or Asana

Benefits

• A workplace that’s alive with courage, ideas, respect and humanity
• Professional growth and development programs to help advance your career
• Comprehensive health care and wellness plans for your entire family
• A 401(k) Savings Plan and Flexible Spending Accounts
• Paid holidays, Unlimited Paid Time Off (Personal, Sick, Vacation), and Summer Fridays
• Additional Perks: Family Leave, Well-Being Programs, & Commuter Benefits