Responsibilities

• Develop and lead an enterprise communications strategy that supports the Bank’s strategic objectives, reputation, culture, associate engagement, client experience, and brand awareness.
• Serve as a strategic communications advisor to executive leadership, Human Resources, Marketing, Retail, Legal, Compliance, Operations, and other business partners.
• Lead executive communications strategy, including messaging, presentations, talking points, speeches, scripts, video messages, leadership updates, town halls, and enterprise announcements.
• Oversee internal communications strategy, including communication planning, editorial standards, message consistency, governance, and associate engagement communications.
• Support communication strategy, content standards, publishing cadence, and governance for The Path, the Bank’s internal communications platform.
• Support enterprise brand governance to ensure consistent application of the Bank’s brand voice, visual identity, templates, signage, branch materials, client letters, recruiting materials, presentations, event materials, and other key touchpoints.
• Partner with Marketing to align communications and brand governance with campaigns, advertising, product marketing, digital content, social media, and growth initiatives.
• Lead public relations and reputation management strategy, including media relations, press releases, public statements, external announcements, media protocols, and executive media preparation.
• Support the Bank’s crisis communications plan in partnership with executive leadership, Legal, Compliance, Risk, HR, Operations, IT, Retail, and Marketing.
• Provide communications strategy and brand oversight for major corporate events, leadership forums, client events, community events, internal meetings, and recognition programs.

Requirements

• 7–10+ years of experience in corporate communications, public relations, marketing communications, internal communications, brand management, or a related field.
• Financial services, banking, regulated industry, or public company experience are strongly preferred.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business, English, or related field required.
• Demonstrated experience advising senior executives and developing enterprise communication strategies.
• Excellent writing, editing, storytelling, presentation, and message development skills.
• Strong understanding of executive communications, internal communications, public relations, media relations, crisis communications, brand governance, and change communications.
• Experience supporting associate engagement, recognition programs, culture communications, recruiting brand, or employer brand initiatives.
• Demonstrated understanding of multimedia communications, including video, digital content, visual storytelling, presentations, social media, and content planning.
• Working knowledge of social media strategy, reputation management, content governance, and digital engagement.
• Ability to use AI-enabled tools responsibly to support communications planning, drafting, editing, content development, analysis, and workflow efficiency.

Preferred

• Bachelor’s Degree

Benefits

• We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide .