Director of Community & Events

Responsibilities

• own the community strategy, member engagement and retention, Build IT LIVE, our AI Accelerator program, and executive peer-group experience.
• You will be responsible for defining what the community becomes, building the operating model around it, and establishing the metrics that demonstrate its growth and impact.

Requirements

• 7+ years of progressive experience in community, events, membership, programs, or related leadership roles.
• Demonstrated P&L ownership for an event, program, membership organization, or similar function.
• Proven experience building and scaling a community, membership program, cohort model, or event franchise.
• Experience leading distributed teams across multiple time zones and cultures.
• Demonstrated ability to deliver results through people who do not directly report to you.
• Strong executive presence and credibility with senior business audiences.
• Excellent communication, relationship-building, organizational, and leadership skills.
• Bachelor's degree or equivalent professional experience.
• Ability to work onsite in Freehold, New Jersey, five days per week.
• Ability to travel approximately 25%.

Preferred

• Experience in the MSP, IT services, B2B technology, SaaS, or technology ecosystem.
• Experience developing executive peer groups, masterminds, advisory boards, or cohort-based programs.
• Experience establishing community engagement metrics and measurement frameworks from the ground up.
• Familiarity with EOS or a comparable operating framework.

Benefits

• Medical, dental and vision coverage, and a 401(k) with company match, in accordance with IT By Design's US Benefit Plan. Benefits eligibility begins after thirty days of employment.
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance