Director of Community Engagement and Support Services / Marketing Exp a must!

Worcester, MA (On-site)

$26/hr – $28/hrDirector/ExecutiveInternship

Posted 7 weeks ago

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Job Summary

Own admissions flow for an adult day health program from inquiry to enrollment, balancing census goals with compliant processes and cross‑functional coordination.

  • Admissions ownership: oversee end-to-end intake, tours, and conversion to enrollment.
  • Cross-functional coordination: align with families, providers, and referral sources to speed approvals and eligibility.

Job Description

Responsibilities

  • Manage the admissions process from initial inquiry through enrollment.
  • Conduct assessments and evaluations of prospective participants.
  • Collaborate with healthcare providers, families, and community organizations to facilitate admissions.
  • Develop and maintain relationships with referral sources.
  • Ensure compliance with state and federal regulations regarding admissions and program eligibility.
  • Monitor and analyze admissions data to improve processes and outreach efforts.
  • Participate in marketing and outreach initiatives to promote the program.
  • The Admissions Director manages the admitting department operations for the Center. The primary focus of this job function is to ensure both center overall census occupancy and quality mix are optimized and capture as much market share as possible.
  • The Admissions Director will manage the admission process to include effective facility tours that promote conversion to admission, coordinate clinical and financial approvals for admission communication with families and staff to ensure the admission process is seamless.
  • The Admissions Director will participate in sales efforts as directed with the goal of meeting and/or exceeding budgeted census goals including all community-based marketing needs of the Center.

Requirements

  • The Admissions Director will oversee the admissions process for our adult day health program, ensuring a smooth transition for new participants and their families.
  • strong leadership, excellent communication skills, and a deep understanding of the needs of older adults and individuals with disabilities.
  • Marketing Exp a must!
  • strong organizational skills, excellent communication skills, and be computer proficient.

Benefits

  • Health, dental and vision insurance for you and your family starting at 24 hours per week including:
  • Vacation, sick and paid holiday
  • Employee Referral Bonus
  • Retirement investment planning including a generous company match
  • Additional value option choices including short term disability, accident insurance, and critical illness.
  • Tuition reimbursement up to $3000 per year for eligible employee
Saint Francis Rehabilitation and Nursing Center logo

Saint Francis Rehabilitation and Nursing Center

The staff of Saint Francis Rehabilitation and Nursing Center, a Joint Commission Accredited and award winning rehabilitation and nursing center located in Worcester, MA, strive to provide our residents with a pleasant environment through a wide range of amenities and activities. We cater to the physical, emotional and social needs of each resident by offering the highest level of health care services available.

Worcester, Massachusetts, USA
30 employees (1 in marketing)

Traffic Signals

Monthly Visitors
762
Traffic Source Mix
Search
12.5%
Direct
74.7%
Referral
5%
Social
7.2%
Paid
0.5%

Headcount Trend

Current headcount: ~30