Own cross-department communications operations to align messaging, calendar, and media with organizational priorities and executive visibility.

• Direct the day-to-day communications operations of the Pittsburgh Cultural Trust, ensuring communications work is organized, coordinated, and aligned across departments, programs, events, and leadership needs.
• Develop and implement communications plans that support institutional priorities, major initiatives, executive visibility, audience engagement, and organizational reputation.
• Maintain an organization-wide communications calendar to coordinate timing across press, social, email, internal messaging, campaigns, and major events.
• Develop and maintain communications protocols, approval processes, key messages, spokesperson guidance, templates, and other tools that support consistent institutional communication.
• Support major institutional announcements, events, and initiatives through strategic communications planning, message development, media coordination, and cross-functional execution.
• Lead editorial planning and storytelling efforts across internal and external communications channels, including earned media pitches, organic social media strategy, and some email communication supported by direct reports.
• Direct and develop written content, including press materials, institutional announcements, internal messages, talking points, executive communications, presentations, and other organizational communications.
• Maintain editorial standards, message consistency, and brand voice across communications channels.
• Serve as a primary media contact for the organization, and lead proactive media relations pitching, interview coordination, press inquiries, and media opportunities; serve as an organizational spokesperson as needed.
• Track communications outcomes, media coverage, engagement, and other performance indicators to evaluate effectiveness and inform future communications strategy.

Requirements

• Education: Bachelor’s degree in communications, public relations, writing, journalism, or related field preferred.
• Minimum of 5 years’ experience in strategic communications in a corporate, government, or large institutional setting is required. Demonstrated ability to lead complex projects and teams.
• Prior experience managing others preferred.
• Strong proficiency in Microsoft Office Suite required; experience with communications software and media monitoring tools preferred; experience utilizing AI tools to enhance productivity preferred.
• Intangibles : Candidates should be passionate about the Pittsburgh Cultural Trust’s mission, including revitalization of Downtown Pittsburgh through the arts. Sound judgment, attention to detail, responsiveness, and the ability to manage multiple deadlines for high impact projects are essential. Candidates should be self-motivated and tactful, with strong written and oral communication skills.

Preferred

• Prior experience managing others preferred.
• Experience utilizing AI tools to enhance productivity preferred.