Director of Communications & PR - North America

Boston, MA (Remote)

$125K/yr – $175K/yrDirector/Executive10+ years expFull time

Posted 3 months ago

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Job Summary

Drive Opensignal’s global PR and communications strategy, owning media relations, analyst engagement, and executive messaging to support brand authority and pipeline growth.

  • Own the integrated communications strategy across PR, analyst relations, and internal comms.
  • Must-have: 10+ years in communications with leadership experience in B2B tech or telecom.
  • Standout: global scope with cross-time-zone execution and agency management.

Job Description

Responsibilities

  • Own the Communications Strategy: Develop and execute a comprehensive, integrated communications strategy — spanning PR, analyst relations, and internal communications — that directly advances Opensignal’s business objectives, brand authority, and pipeline growth.
  • Lead Media Relations: Serve as a primary spokesperson and the internal owner of all media relationships. You will build and maintain relationships with journalists and outlets across the telecommunications, technology, and business press. You will craft press releases, pitches, and media advisories that land — because they’re grounded in real data and told with a sharp narrative point of view.
  • Drive Analyst Relations: Partner closely with Product Marketing to build and manage Opensignal’s presence within the global telecommunications analyst ecosystem. You will own analyst briefings end to end — from relationship development and narrative preparation to logistics and follow-through — and ensure Opensignal’s voice is present in the conversations that shape our industry.
  • Shape Content and Messaging: Work directly with the VP of Marketing to adapt and extend corporate messaging across a wide range of formats — op-eds, bylines, executive thought leadership, social content, and internal communications. You will be a senior steward of the Opensignal story, ensuring everything we publish is coherent, compelling, and commercially relevant.
  • Build Spokesperson Capability: Serve as the organization’s internal authority on media readiness. You will design and lead spokesperson and media training programs that prepare our executives and subject matter experts to show up on message, on camera, and on brand. You will coach, advise, and hold the standard across the whole organization.
  • Manage Budgets and Agency Partnerships: Own the global PR budget with discipline and strategic intent. You will manage relationships with external PR agencies and vendors — setting clear expectations, measuring performance, and ensuring our investment delivers results we can point to.
  • Operate with Cultural Fluency: This is a global role in practice, not just in title. You will work comfortably across time zones and cultural contexts, understanding that how you tell the same story across locations requires judgment, nuance, and genuine cultural awareness.
  • Protect Brand Independence: Opensignal’s credibility is built on objectivity. You will exercise high judgment at all times when navigating the tension between a robust client ecosystem and a brand that must remain demonstrably neutral. You will know where the lines are — and you will hold them.

Requirements

  • Bachelor’s degree in Public Relations, Marketing, Communications, Business, or a related field
  • 10+ years of experience in communications, PR, journalism, or an adjacent role; minimum 5 years in a direct PR or communications leadership capacity
  • Demonstrated experience in B2B technology or telecommunications — comfort with technically complex products and datasets is non-negotiable
  • Strong writing, editing, and public speaking skills across diverse platforms and audiences
  • Experience managing external PR agencies and vendor relationships at a global scale
  • Proven ability to develop long-term communications strategies and measure campaign effectiveness
  • Proficiency with media management software (e.g. Muck Rack, Business Wire) and performance measurement tools
  • Cultural fluency and demonstrated experience operating across global markets and time zones

Benefits

  • Competitive compensation packages; including a long-term equity program.
  • Comprehensive group benefits package.
  • Company sponsored retirement savings plan.
  • Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
  • Generous holiday allowance, sick leave, parental leave, flexibility including Summer Fridays, and the opportunity to work from abroad.
  • Charity matching and time off for community volunteering.
  • Regular virtual and in-person events and socials.
Opensignal logo

Opensignal

3.9 Glassdoor

Opensignal is the leading global provider of independent insights into the connectivity experiences and decisions of consumers. Our proprietary insights into mobile and broadband networks give operators the data insights they need to make decisions for reducing churn and growing subscriber experience.

Founded in 2010
Boston, Massachusetts, USA
324 employees (25 in marketing)
64% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
241.1K
Traffic Source Mix
Search
53.4%
Direct
35%
Referral
7.8%
Social
2.6%
Paid
1%

Headcount Trend

Current headcount: ~326

Marketing Team

Marketing Team Size
25 (8% of company)

Funding

Total Funding
$13.3M
Last Raise
$8M
Series Unknown, 7 years ago

Funding History

  • Sep 2018
    Series Unknown
  • Mar 2018
    Series B • $8M
  • Mar 2018
    Non Equity Assistance

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