Director of Communications & PR - North America at Opensignal | Boston, MA | $125K/yr – $175K/yr

Opensignal

Director of Communications & PR - North America

Boston, MA (Remote)

$125K/yr – $175K/yrDirector/Executive10+ years expFull time

Posted 3 months ago

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Job Summary

Own communications through PR, analyst relations, and internal comms to move Opensignal’s business objectives and pipeline, while shaping messaging across formats and building spokesperson capability.

Own Communications Strategy across PR, analyst relations, and internal comms tied to business goals and pipeline.
Lead media and analyst relations as the primary spokesperson and end-to-end owner of briefings, with data-driven storytelling.
Shape messaging and train executives to stay on brand across op-eds, social, bylines, and internal content.

Job Description

Own the Communications Strategy: Develop and execute a comprehensive, integrated communications strategy — spanning PR, analyst relations, and internal communications — that directly advances Opensignal’s business objectives, brand authority, and pipeline growth.
Lead Media Relations: Serve as a primary spokesperson and the internal owner of all media relationships. You will build and maintain relationships with journalists and outlets across the telecommunications, technology, and business press. You will craft press releases, pitches, and media advisories that land — because they’re grounded in real data and told with a sharp narrative point of view.
Drive Analyst Relations: Partner closely with Product Marketing to build and manage Opensignal’s presence within the global telecommunications analyst ecosystem. You will own analyst briefings end to end — from relationship development and narrative preparation to logistics and follow-through — and ensure Opensignal’s voice is present in the conversations that shape our industry.
Shape Content and Messaging: Work directly with the VP of Marketing to adapt and extend corporate messaging across a wide range of formats — op-eds, bylines, executive thought leadership, social content, and internal communications. You will be a senior steward of the Opensignal story, ensuring everything we publish is coherent, compelling, and commercially relevant.
Build Spokesperson Capability: Serve as the organization’s internal authority on media readiness. You will design and lead spokesperson and media training programs that prepare our executives and subject matter experts to show up on message, on camera, and on brand. You will coach, advise, and hold the standard across the whole organization.
Manage Budgets and Agency Partnerships: Own the global PR budget with discipline and strategic intent. You will manage relationships with external PR agencies and vendors — setting clear expectations, measuring performance, and ensuring our investment delivers results we can point to.
Operate with Cultural Fluency: This is a global role in practice, not just in title. You will work comfortably across time zones and cultural contexts, understanding that how you tell the same story across locations requires judgment, nuance, and genuine cultural awareness.
Protect Brand Independence: Opensignal’s credibility is built on objectivity. You will exercise high judgment at all times when navigating the tension between a robust client ecosystem and a brand that must remain demonstrably neutral. You will know where the lines are — and you will hold them.

Bachelor’s degree in Public Relations, Marketing, Communications, Business, or a related field
10+ years of experience in communications, PR, journalism, or an adjacent role; minimum 5 years in a direct PR or communications leadership capacity
Demonstrated experience in B2B technology or telecommunications — comfort with technically complex products and datasets is non-negotiable
Strong writing, editing, and public speaking skills across diverse platforms and audiences
Experience managing external PR agencies and vendor relationships at a global scale
Proven ability to develop long-term communications strategies and measure campaign effectiveness
Proficiency with media management software (e.g. Muck Rack, Business Wire) and performance measurement tools
Cultural fluency and demonstrated experience operating across global markets and time zones
You are Hungry: You have a “build it, protect it, grow it” mentality.
You are Humble: You define success by what the business achieves, not what your byline says.

Competitive compensation packages; including a long-term equity program.
Comprehensive group benefits package.
Company sponsored retirement savings plan.
Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
Generous holiday allowance, sick leave, parental leave, flexibility including Summer Fridays, and the opportunity to work from abroad.
Charity matching and time off for community volunteering.
Regular virtual and in-person events and socials.

Opensignal

3.9 Glassdoor

Opensignal is the leading global provider of independent insights into the connectivity experiences and decisions of consumers. Our proprietary insights into mobile and broadband networks give operators the data insights they need to make decisions for reducing churn and growing subscriber experience.

Founded in 2010

Boston, Massachusetts, USA

324 employees (25 in marketing)

www.opensignal.com

64% recommend to a friend

100% CEO approval