Responsibilities

• Own the Internal Communications Strategy
• Set the strategy: Develop and run an internal communications strategy that aligns with MERGE’s goals and values, keeping every employee informed, engaged, and connected to where we’re headed.
• Build the cadence: Own the rhythm of internal communication — leadership updates, all-hands and town halls, org announcements, and the everyday drumbeat — aligning the organization and properly cascading so the right message reaches the right people at the right moment.
• Govern the channels: Manage and elevate our internal channels — intranet, email, newsletters, and collaboration platforms — ensuring one consistent, on-brand voice across all of them.
• Lead Corporate & Change Communications
• Steward major initiatives: Lead communications for high-stakes corporate initiatives building the plans that carry employees through them with clarity and confidence and partnering with key stakeholders to develop clear messaging that resonates.
• Make change land: Apply proven change-management frameworks to assess readiness, sequence messaging, and support employees through digital integrations and structural shifts, so transitions feel guided rather than disruptive.
• Equip the leaders: Partner with and coach executives and managers on how to communicate change — arming them with talking points, toolkits, templates, and FAQs that keep messaging aligned across the organization.
• Manage sensitive moments: Handle confidential and time-sensitive announcements with discretion and judgment, ensuring accurate, timely information even when the news is hard.
• Partner cross-functionally: Work across business units to align internal and external messaging with company goals, and to make sure employees hear it first.

Requirements

• 5+ years in internal, corporate, or change communications, with a proven track record leading employee communications in fast-paced, changing environments.
• Deep expertise in corporate communications and change management — M&A, digital and platform migrations, operating transitions, and structural realignments.
• Hands-on experience managing a full suite of internal channels — intranet, email, newsletters, and modern collaboration and communication platforms.
• Fluency with change-management frameworks and a clear, repeatable process for reaching goals, meeting timelines, and engaging stakeholders.
• Superior writing and editing — you turn complex, high-stakes information into clear, compelling, human messaging.
• Strong executive presence and the ability to earn trust: you can coach senior leaders and handle confidential moments with discretion and judgment.
• A data-informed approach to measuring communication effectiveness and continuously improving it.
• Curiosity about how AI is reshaping communications, and the drive to bring meaningful, modern solutions to how we work.
• Bachelor’s degree in Communications, PR, Marketing, or a related field.

Benefits

• MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.
• MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.