Responsibilities

• Own how we communicate product progress and company performance—connecting what we ship to how we grow (DAUs, engagement, revenue).
• Lead comms for earnings and major company moments: shape the narrative, partner with IR and Finance, and ensure consistency across press, exec messaging, and owned channels.
• Drive product communications end-to-end: from shaping the story to landing the launch to sustaining momentum after.
• Turn complex product areas (AI, efficacy, monetization) into simple, credible narratives with clear proof points.
• Partner deeply with Product and Data to identify what’s actually interesting, differentiated, and worth talking about—and what’s not.
• Build repeatable systems for how we show up across launches and earnings (messaging frameworks, proof points, story arcs).
• Prepare executives to speak clearly and consistently about product and business performance in high-stakes moments.
• Anticipate and manage issues tied to product changes, AI, efficacy, and monetization—balancing transparency with clarity.
• Define what “good” looks like and measure it—focusing on message pull-through, narrative clarity, and impact on trust and growth.
• Manage agencies and partners to execute at a high bar.

Requirements

• 10+ years in communications, with strong experience in product comms and/or corporate/financial comms at a high-growth tech company.
• A track record of turning product work into clear, differentiated stories that get picked up—and understood.
• Experience supporting earnings or working closely with Finance/IR to shape external narratives.
• Strong instincts for what matters: you can quickly identify the signal in a roadmap, dataset, or result—and build a story around it.
• Excellent writing and editing skills; you can make complex ideas simple without losing credibility.
• Experience preparing executives for high-stakes moments (earnings, launches, major interviews).
• Comfort working cross-functionally with Product, Data, Marketing, and Finance.
• Ability to operate in a fast-moving environment and build structure where it doesn’t exist.
• Experience managing agencies and holding a high-quality bar.

Preferred

• Experience in a product-led, experimentation-heavy company.
• Strong intuition for product storytelling, especially around AI or technical systems.
• Direct experience leading or owning earnings communications.
• Experience connecting product metrics to business narratives in a credible way.
• Background in education, edtech, or consumer subscription products.
• Strong relationships with business, tech, and financial media.
• Writing samples that show range: product launches, earnings narratives, executive messaging.

Benefits

• This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits.
• Take a peek at how we care for our employees\' holistic well-being with our benefits here .