Director of Communications & Development

Shrewsbury, MA

$110K/yr – $130K/yrDirector/ExecutiveFull time

Posted 4 months ago

Job Summary

Own and scale WCFB’s marketing, communications and fundraising programs by shaping brand narrative, aligning with the leadership team, and building a strong donor network.

  • Brand and messaging: oversee the brand strategy and cross‑platform storytelling to sharpen understanding of WCFB’s mission.
  • Donor development: lead major gifts, annual giving, grants, and donor stewardship while managing fundraising systems and campaigns.
  • Leadership and planning: contribute to strategic visioning, multi‑year capacity planning, hiring, and resource allocation with the CEO/COO and Board.

Job Description

Responsibilities

  • Develop a comprehensive marketing and communications program that builds on WCFB’s current messaging and establishes and upholds policies consistent with WCFB’s mission.
  • Work closely with the CEO and COO to develop and coordinate annual communications and fundraising priorities and plan for WCFB.
  • Lead the development and monitoring of communications and development departmental budgets, revenue projections, and KPIs.
  • Guide and mentor members of the communications and development team, establishing annual goals, ensuring collaboration, and fostering high performance.
  • Guide and mentor member of the entire team to understand and utilize the agreed upon brand strategy of WCFB.
  • Serve as a member of the senior leadership team, providing insight on community engagement, donor relations, brand strategy, advocacy, and organizational culture.
  • Partner with the CEO, COO and Board to support WCFB’s Strategic Visioning and Planning process. Translate that vision into a multi-year plan for growing the communications and development team, including recommendations on hiring priorities, role design, and resource allocation.
  • Develop and implement a multi-faceted communications strategy that advances WCFB’s mission and strengthens understanding of hunger in Worcester County.
  • Oversee brand identity, messaging, and storytelling across all platforms (website, social media, e-newsletters, video, print publications, annual report).
  • Oversee the creation of clear, compelling issue briefs, educational materials, and mission focused content for diverse audiences.

Requirements

  • 7–10 years of progressively responsible experience in communications, development, public affairs, or related fields, with at least 3 years in a leadership role.
  • Proven experience with fund development, including major gifts, annual giving, and donor stewardship.
  • Demonstrated experience engaging culturally, economically, and racially diverse communities.
  • Strong writing, editing, public speaking, and storytelling skills.
  • Experience managing staff, budgets, and complex projects.
  • Ability to travel regionally and work occasional evenings for events and board meetings.
  • Strong desire to learn and grow within an organization in transition.

Preferred

  • Knowledge of state and federal food security practices that impact our mission and vision to create a hunger free Worcester County.
  • Bilingual in a second language, Spanish preferred.
  • Experience with DonorPerfect or comparable donor management databases strongly preferred.
  • Expertise in digital communications, data analytics, and content strategy strongly preferred.

Benefits

  • WCFB provides comprehensive and competitive benefits including paid time off, health and dental insurance, life, short-term and long-term disability insurance, health savings account, and 403(b) retirement savings plan with an employer match.
Worcester County Food Bank logo

Worcester County Food Bank

Worcester County Food Bank (WCFB) is the region’s leading anti-hunger organization distributing over 6 million pounds of donated food and grocery product in partnership with food donors, financial supporters, and volunteers. WCFB provides this product to a network of 128 Partner Agencies that have programs for feeding people including food pantries, community meal sites, and shelters.WCFB also advocates within the community and at the state and federal levels for systemic and sustainable solutions to the problem of hunger.WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community.95 percent of all donated resources go directly towards creating a hunger-free community.

Founded in 1982
Shrewsbury, Massachusetts, USA
16 employees (1 in marketing)

Salaries

Posted range

$110K/yr – $130K/yr

Taken straight from the job posting.

See all Worcester County Food Bank salaries
Worcester County Food Bank logo

Director of Communications & Development

Worcester County Food Bank · Shrewsbury, MA