Responsibilities

• Drive market and internal awareness of Verint as the CX Automation company
• Drive an effective brand identity and momentum for Verint as a leader in CX automation and Artificial Intelligence (AI)
• Plan and direct content creation for external communications channels via coordinated media relations, research, blogs, and related thought leadership
• Drive strategy for global Customer Advocacy programs including reference program, case study program, and client advisory boards
• Drive strategy and execution of internal communications
• Manage a direct team of communications and creative/design professionals
• Direct and manage various agency relationships including design and creative services, advertising, and public relations

Requirements

• A 4-year college degree in communications, journalism, marketing or a related field, or the equivalent years of work history
• A minimum of 12 years of demonstrated experience with delivering effective communications strategies that create clarity around business strategy in a software or technology organization.
• A minimum of 8 years of progressive leadership experience leading teams within one or more similar lines of business, which may include marketing or marketing operations.
• Direct experience leading change communications initiatives in global organizations
• Effective direct team and agency management experience
• Polished business acumen
• Ability to communicate confidently and effectively
• Proven strategic decision-making ability
• Success working in large, complex and matrixed organizations
• Proven networking skills

Benefits

• Global team recognized for their passion and innovation
• Innovative product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
• Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent