Director of Commercial Brand Management & Systems

Mountain View, CA (Hybrid)

$131K/yr – $272K/yrDirector/Executive8+ years expFull time

Posted 1 day ago

Job Summary

Own and operationalize a cohesive AI-enabled commercial brand system for a large technology portfolio, leading end-to-end brand strategy, governance, in-house capability, and cross-functional partnerships.

  • Define and implement the brand architecture and governance for scale
  • Build AI-enabled workflows and in-house capabilities to deliver fast, craft-focused work
  • Align brand outcomes with measurable customer experiences across channels

Job Description

Responsibilities

  • Own the commercial brand as a living system
  • Own Microsoft's commercial brand end to end — strategy, architecture, identity, and how it shows up in market — owning both the strategy and its implementation.
  • Set brand strategy grounded in practice, applying brand fundamentals to a fast-moving AI market and evolving commercial-customer expectations, and translating them into decisions the organization can act on immediately.
  • Own the frameworks, standards, and governance that keep the brand coherent as the portfolio and products evolve.
  • Partner with creative, content, and customer marketing teams so the brand is expressed consistently across every channel and campaign.
  • Build and operate AI-first brand and content systems
  • Bring a marketing-engineering mindset: design, build, and operate AI-enabled brand and content systems that apply the brand at scale.
  • Own the tooling and automation roadmap for brand governance, content generation, and quality control, applying AI to accelerate production, review, and portfolio analysis.
  • Use AI-enabled workflows to govern the brand at scale, reserving human judgment for the highest-value creative and strategic decisions.
  • Stand up the data and measurement instrumentation that shows how the brand is experienced and where the system needs to improve.

Requirements

  • 8+ years work experience at a branding agency or with product marketing, brand building, and/or strategy development OR equivalent experience.
  • Preferred Qualifications: 12+ years of experience leading brand strategy and management for a large, complex technology portfolio, including 10+ years building and leading high-performing teams in global, matrixed organizations.
  • Demonstrated experience owning brand strategy end-to-end, including positioning, brand architecture, naming, visual and verbal identity, and successful in-market execution.
  • Experience building and operating brand, content, or marketing systems at scale, including governance, standards, processes, and tooling that enable consistent brand application globally.
  • Hands-on experience applying AI, automation, and emerging technologies to brand, content, and marketing workflows, with the ability to design and scale AI-enabled marketing systems.
  • Experience leading brand strategy for enterprise and commercial technology businesses, including areas such as cloud, AI, data, security, or other complex B2B offerings.
  • Experience using customer, market, and brand performance insights, including brand equity and tracking research, to guide strategy, prioritize investments, and measure impact.
  • Proven ability to build and scale internal brand and content capabilities, reducing reliance on external execution through effective tools, operating models, and organizational development.
  • Demonstrated success partnering across creative, product marketing, product, legal, regional marketing, and agency ecosystems to drive brand consistency, localization, and business outcomes at global scale.

Preferred

  • 12+ years of experience leading brand strategy and management for a large, complex technology portfolio, including 10+ years building and leading high-performing teams in global, matrixed organizations.
  • Demonstrated experience owning brand strategy end-to-end, including positioning, brand architecture, naming, visual and verbal identity, and successful in-market execution.
  • Experience building and operating brand, content, or marketing systems at scale, including governance, standards, processes, and tooling that enable consistent brand application globally.
  • Hands-on experience applying AI, automation, and emerging technologies to brand, content, and marketing workflows, with the ability to design and scale AI-enabled marketing systems.
  • Experience leading brand strategy for enterprise and commercial technology businesses, including areas such as cloud, AI, data, security, or other complex B2B offerings.
  • Experience using customer, market, and brand performance insights, including brand equity and tracking research, to guide strategy, prioritize investments, and measure impact.
  • Proven ability to build and scale internal brand and content capabilities, reducing reliance on external execution through effective tools, operating models, and organizational development.
  • Demonstrated success partnering across creative, product marketing, product, legal, regional marketing, and agency ecosystems to drive brand consistency, localization, and business outcomes at global scale.
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Microsoft

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

Founded in 1975
Redmond, Washington, US
237K employees (11,715 in marketing)

Salaries

Posted range

$131K/yr – $272K/yr

Taken straight from the job posting.

See all Microsoft salaries

Funding

Total Funding
$1M
Last Raise
$1M
Post IPO Equity, 3 years ago

Funding History

  • Dec 2022
    Post IPO Equity
  • Jan 2020
    Post IPO Equity
  • Sep 1981
    Series Unknown • $1M

Traffic Signals

Monthly Visitors
1.3B
Monthly Google Ads Budget
$5.2M
Traffic Source Mix
Search
33.6%
Direct
56.9%
Referral
7.3%
Social
0.4%
Paid
1.2%

Headcount Trend

Current headcount: ~225.8K

Recent News

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Director of Commercial Brand Management & Systems

Microsoft · Mountain View, CA · Hybrid