Director, Commerce Strategy & Client Partnerships

Responsibilities

• Serve as the senior strategic advisor to key clients across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks, as well as Meta, Google, TikTok, and additional paid media channels.
• Lead integrated commerce strategies that connect retail readiness, marketplace operations, paid media, organic search visibility, and creative performance to drive revenue growth and market share.
• Develop and present marketplace growth plans, annual strategies, media recommendations, retail event plans, and executive business reviews.
• Guide clients on Vendor Central and Seller Central best practices, including catalog management, merchandising, promotions, content strategy, and inventory considerations.
• Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets for discoverability, conversion, and retail performance.
• Oversee retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews management, assortment strategy, and conversion optimization.
• Advise clients on deals, coupons, Prime Day, seasonal planning, and other marketplace growth opportunities.
• Align organic marketplace performance with paid retail media investments to maximize efficiency and incremental growth.
• Translate client feedback into actionable next steps that help teams meet and exceed expectations.
• Collaborate with Finance and Practice leaders to support profitability goals through effective resourcing, pricing, and SOW management.

Requirements

• 7+ years of experience in digital commerce, retail media, and marketplace strategy across Amazon, Walmart, Target, Instacart, and other retail ecosystems.
• Deep expertise in Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy.
• Strong understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews strategy, and conversion-focused content best practices.
• Experience managing deals, coupons, Prime Day strategy, tentpole retail activations, and promotional planning across marketplaces.
• Expertise in retail media and paid media platforms including Amazon Ads, Walmart Connect, Roundel, Google, Meta, TikTok, and other commerce media channels.
• Strong understanding of how creative, content, retail operations, and media work together to influence marketplace growth.
• Experience with commerce analytics and measurement solutions used for forecasting, performance evaluation, media planning, and business strategy.
• Proven leadership managing complex client relationships, integrated commerce strategies, and cross-functional teams.
• Strong executive presence with the ability to communicate marketplace insights and performance findings clearly and strategically.

Preferred

• A curious learner who stays ahead of trends in commerce, digital marketing, and technology.

Benefits

• Remote-first workplace designed to support flexibility and connection
• Comprehensive medical, dental, and vision benefits , plus a generous retirement program
• Thoughtful parental leave and return-to-work program
• Flexible Time Off , sabbatical opportunities, paid holidays, quarterly Company “Recharge” Days, and a holiday closure in December
• Ongoing learning and development opportunities to help you grow your skills and career
• A commitment to transparent DEIB practices and building a workplace where everyone can thrive