Director - Clinic Growth and Operations

Department: Clinic Strategy & Operations

Employment Type: Full Time

Location: 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801

Reporting To: Andrea Wong

Compensation: $145,000 - $155,000 / year

Description

• Comfortable operating without perfectly defined roadmaps
• Biased toward action, moving decisively while others are still aligning
• Resilient with the stamina to push through obstacles and complexity
• Relentlessly resourceful and obsessed with identifying root causes and fixing problems
• Growth-driven and energized by building, scaling, and improving systems
• Deeply mission-aligned and motivated by delivering meaningful impact in healthcare

What You'll Do

• Develop and execute multi-year clinic growth strategy across existing and new markets
• Identify expansion opportunities (de novo sites, service line growth, partnerships, acquisitions)
• Build financial models and investment cases to support capital allocation decisions
• Conduct market, competitive, and payer landscape analysis

• Own clinic-level KPIs including volume, revenue, margin, quality, and access
• Establish standardized dashboards and reporting to drive accountability
• Improve provider productivity, patient throughput, and cost efficiency
• Lead performance turnaround initiatives where needed

• Lead high-impact, cross-functional initiatives across clinical, finance, people, and technology teams
• Drive disciplined project management and risk mitigation
• Translate strategy into clear implementation roadmaps with defined outcomes

• Build and develop a high-performing strategy and operations team
• Foster a culture of accountability, ownership, and continuous improvement

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred
• 6+ years of experience in healthcare strategy, multi-site operations, consulting, or private equity-backed healthcare
• Strong financial and analytical capabilities; experience building operating models and business cases
• Proven track record leading complex initiatives with measurable results
• Ability to influence senior stakeholders and drive alignment across diverse teams
• Healthcare experience required; value-based care experience preferred

Environmental Job Requirements and Working Conditions

• This position will be fully onsite through an initial training period. Upon successful training completion the role can be converted to hybrid (2 or 3 days per week). Occasional travel within San Gabriel Valley, Inland Empire and Orange County territories is expected.
• The base compensation target pay range for this role is: $145,000 to $155,000. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.