Director, Brand Community & Creator Engagement

Burbank, CA (Hybrid)

$163K/yr – $204K/yrDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own a global community engine by leading a multinational team of community managers and creators to grow fandom for SEGA IPs, while driving creator-led social campaigns and partnerships that align with licensing and media initiatives.

  • Global Community Leadership: Own and develop a global team of community managers and creators to grow fandom across SEGA IPs.
  • Campaign and Creator Strategy: Lead social campaigns and creator partnerships tied to licensing, movies, and animation.
  • Measurement and ROI: Define KPIs, track growth and engagement, and report insights to senior leadership.

Job Description

Responsibilities

  • Mentor and develop a global team of community and creator experts, enabling the growth of fandom across a diverse portfolio of entertainment, consumer products and brand IPs.
  • Oversee and lead the development, production, and execution of creative and entertaining campaigns, ensuring continued growth across SEGA’s social channels.
  • Oversee the growth and management of Sonic social media channel channels across EMEA including France, Germany, Spain and Italy.
  • Ensure the voice of the consumer is heard across both new and existing fans and target demographics.
  • Partner with business units across the Americas, Europe, and Japan to define and implement the overarching community strategy for the Sonic and SEGA’s global social channels.
  • Lead the development and execution of social and creator strategies that support key business initiatives including licensing, movies, animation, and partnerships.
  • Identify and manage agency partners ensuring quality content output, strong engagement results, and effective use of resources.
  • Establish an overarching content creator strategy ensuring partnerships are aligned with business objectives.
  • Provide strategic guidance across all relevant social media platforms. Communicate the latest trends across the organization and ensure their integration into plans.
  • Define KPIs, benchmarks, and success metrics for social and community initiatives.
Sega of America, Inc. logo

Sega of America, Inc.

SEGA of America, Inc. a rapidly expanding video games publisher and developer within the western market, and is the US arm of SEGA Sammy, a world leader in the provision of interactive entertainment both inside and outside the home. SEGA develops, publishes and distributes interactive entertainment software products for a variety of hardware platforms such as Xbox, PlayStation platforms, Nintendo platforms, PC and wireless devices.

Founded in 1960
Irvine, California, USA
475 employees (191 in marketing)