Responsibilities

• Analytics Strategy & Client Leadership: Develop measurement strategies and analytics frameworks that align with client objectives, business priorities and communications goals.
• Measurement & Performance Insights: Lead integrated analytics programs across paid, earned and owned channels, translating complex data into actionable insights and strategic recommendations.
• Data Visualization & Reporting: Oversee the development of dashboards, reports and visualizations that clearly communicate performance and support data-informed decision-making.
• Cross-Functional Collaboration: Partner with strategy, creative, media and account teams to integrate analytics into communications planning and campaign optimization.
• Innovation & Analytics Solutions: Identify new measurement approaches, technologies and methodologies that strengthen analytics capabilities and improve client outcomes.
• Team Leadership & Talent Development: Mentor and develop team members while fostering a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Capability Development: Support business development efforts by helping identify new opportunities, communicating the value of analytics and contributing to the continued evolution of Zeno's analytics practice.

Requirements

• 6+ years of experience in analytics, marketing analytics, communications measurement, paid media analytics or related fields within an agency, consulting or client-service environment.
• Experience developing measurement strategies and analytics frameworks that support communications and marketing objectives.
• Strong understanding of paid, earned, owned and social media measurement.
• Experience translating complex data into clear insights and strategic recommendations for clients and internal stakeholders.
• Advanced proficiency with Tableau, Looker Studio, Power BI or similar data visualization platforms.
• Strong Excel skills with experience working across large or complex datasets.
• Experience building client-ready presentations and communicating findings to senior stakeholders.
• Strong understanding of marketing analytics, digital performance metrics and communications measurement.
• Experience managing multiple client engagements, budgets and project priorities.
• Familiarity with analytics, social listening and media intelligence platforms such as Google Analytics, Meta Ads Manager, Brandwatch, NewsWhip, Muck Rack, Pathmatics, Audiense or similar tools.

Preferred

• Experience supporting integrated communications, public relations or marketing measurement programs.
• Experience with statistical analysis, attribution modeling or advanced analytics methodologies.
• Familiarity with AI-enabled analytics tools, workflow automation or emerging measurement technologies.

Benefits

• Medical, dental and vision insurance with prescription plans, short and long-term disability.
• Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• Generous vacation, paid holidays and self-care time.
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
• These and other benefits are available to non-temporary employees in the US.