Director of Acquisition Marketing and Onboarding

New York City, NY (On-site)

$103K/yr – $150K/yrDirector/Executive5+ years expFull time

Posted 8 days ago

Job Summary

Owns go-to-market campaign planning and cross-functional collaboration with sales and marketing, shaping onboarding journeys and KPIs while leading paid media strategy and testing through partner analytics.

  • Owns campaign planning and execution in partnership with Sales and marketing teams.
  • Partners with analytics to connect marketing performance to business outcomes.

Job Description

Responsibilities

  • Executes Go-To-Market plan strategy, including developing campaigns and executing deliverables.
  • Establishes and maintains strong working relationships and collaboration with sales organization and business partners.
  • Contributes to journey mapping for their respective audience segmentation – including identifying gaps, pain points, positive experiences, and identifying opportunities for future state needs.
  • Owns campaign planning, development and execution in partnership with Sales and functional marketing team members.
  • Manages and helps develop departmental measurements and KPIs based on overall business goals.
  • Provides tactical and custom marketing support aligned with Client marketing support model in partnership with functional areas of marketing.

Requirements

  • University (Degree) Preferred
  • 5+ Years Required; 7+ Years Preferred
  • Experience in financial services, insurance, or retirement/benefits industries.
  • Direct experience designing or optimizing participant/customer onboarding journeys
  • 7+ years of hands-on and leadership experience in paid media investment across the full funnel but with a focus on lower funnel/conversion paid media with deep expertise across paid media channels (e.g., paid search, paid social, programmatic display, video/OTT) with a track record of optimizing channel mix to drive conversion and or acquisition.
  • Experience building and managing (with partners in analytics) a test-and-learn roadmap/agenda across paid media and onboarding touchpoints, including A/B creative testing, Channel Mix optimization and incrementality or lift studies and has the statistical rigor to translate results into actionable creative and media strategy.
  • Strong track record of partnering with analytics teams to connect marketing performance directly to business outcomes, including understanding and presenting ROAS/ROI models, Conversion Rate, Cost Per Acquisition, media mix and attribution analyses, and marketing business cases to senior leadership.
  • Experience managing agency and vendor relationships
  • Prior people leadership experience managing acquisition marketing and/or onboarding marketing teams

Benefits

  • Benefits And Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
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TIAA

3.7 Glassdoor

At TIAA, we believe everyone has the right to retire with dignity. For more than 100 years, we’ve provided retirement plans, insurance, and investment services, empowering millions of people— in education, healthcare, and nonprofit —with the knowledge, guidance, and lifetime income needed to plan their futures. We are fighting to ensure a more secure financial future for all and for generations to come. Visit tiaa.org to learn more about preparing for a more secure retirement. For our Terms of Use, please visit ter.li/termsofuse.4127037

Founded in 1918
New York, New York, USA
13K employees (515 in marketing)
64% recommend to a friend
59% CEO approval

Salaries

Posted range

$103K/yr – $150K/yr

Taken straight from the job posting.

See all TIAA salaries

Traffic Signals

Monthly Visitors
3.4M
Monthly Google Ads Budget
$284.9K
Traffic Source Mix
Search
29.4%
Direct
65.5%
Referral
4.4%
Social
0.2%
Paid
0.4%

Headcount Trend

Current headcount: ~13.3K

Recent News

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Director of Acquisition Marketing and Onboarding

TIAA · New York City, NY · On-site