Director of Access Marketing and Operations

USA (Remote)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 10 days ago

Job Summary

Own the design and execution of access marketing and payer value communications, translating strategies into customer resources across payers, sites of care, and field teams, while coordinating with cross-functional partners.

  • Lead cross-functional campaigns and material development
  • Develop payer and site-of-care materials and enable field teams
  • Coordinate with cross-functional partners to simplify and disseminate reimbursement information

Job Description

Responsibilities

  • Access Marketing Execution
  • Execute access marketing initiatives supporting ENCELTO™ in alignment with strategic direction established by the Senior Director of Access Strategy and Operations and other Market Access leaders.
  • Translate access and reimbursement strategies into customer-facing marketing resources, educational materials, and engagement tactics.
  • Lead implementation of access marketing plans designed to support efficient patient access, reimbursement, and surgery completion.
  • Payer, Site of Care, and Customer Marketing
  • Develop and maintain marketing resources that support payers, healthcare providers, sites of care, and other customers throughout the patient access journey for ENCELTO™.
  • Create customer-focused materials addressing benefit verification, prior authorization, reimbursement processes, claims submission, coding, billing, and patient support resources for ENCELTO™.
  • Partner with cross-functional stakeholders to simplify complex access and reimbursement information into clear, actionable communications.
  • Ensure materials are tailored to the needs of stakeholders involved in the treatment, acquisition, and reimbursement process for ENCELTO™.
  • Buy-and-Bill and Specialty Pharmacy Channel Support

Requirements

  • Bachelor’s degree is required.
  • Minimum of 8 years pharmaceutical, biotechnology, specialty pharmaceutical, or healthcare industry experience.
  • Minimum of 5 years access marketing, reimbursement marketing, patient services marketing, customer marketing, or related commercial experience.
  • Experience developing customer-facing access and reimbursement communications and educational resources.
  • Strong understanding of provider, site of care, and patient access workflows.
  • Experience working within specialty pharmacy and/or buy-and-bill reimbursement environments.
  • Proven ability to manage cross-functional projects and agency partners.
  • Experience supporting rare disease, cell therapy, gene therapy, or other complex specialty products; ophthalmology or retina experience preferred.
  • Experience supporting surgery centers, centers of excellence, or specialty provider networks preferred.
  • Experience partnering with payer, patient services, trade and distribution, and field reimbursement teams preferred.