Digital Promo and Events Assistant - Marketplace and Loyalty

New York City, NY (On-site)

$56K/yr – $94K/yrEntry Level2+ years expFull time

Posted 5 hrs ago

Job Summary

Own end-to-end event and promotion setup on Macys.com, coordinating CRM links, assets, and sequencing while leading cross-functional execution from planning to go-live.

  • Manage testing and QA to ensure accurate promotion messaging and seamless customer experience.
  • Lead offshore and internal partners, providing direction and maintaining schedule and risks.
  • Track follow-ups and communicate readiness to stakeholders.

Job Description

Responsibilities

  • Support end-to-end event and promotion setup on Macys.com, ensuring offers, links, and assets are accurate and ready for launch.
  • Coordinate CRM linking needs for promotional events, ensuring customer-facing links route correctly and align with event timing.
  • Partner with site merchandising, marketing, creative, affiliate, and offshore teams to gather event details, confirm setup requirements, and support timely execution.
  • Validate promotional event components before go-live, including promo codes, offers, CRM links, site assets, sequencing, and customer paths.
  • Conduct testing and QA prior to go-live to confirm event setup, promotional messaging, links, and customer experience are working as intended.
  • Review business performance and customer insights to identify opportunities and provide recommendations for event execution changes.
  • Communicate event setup status, launch readiness, changes, and risks to cross-functional partners.
  • Track follow-ups and outstanding needs with internal and offshore partners to keep event setup moving on schedule.
  • Lead offshore partners by providing clear direction, sharing best practices, and reinforcing consistent event and promotion execution standards.
  • Build strong cross-functional relationships with site merchandising, marketing, creative production, affiliate, and offshore partners to support best-in-class event and promotion execution.

Requirements

  • Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 1-2 years of related experience.
  • This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
  • Able to work a flexible schedule based on department and company needs.

Benefits

  • Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement
  • Access the full menu of benefits offerings here .
Macy's logo

Macy's

3.4 Glassdoor

Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.

New York, New York, USA
80K employees (6,853 in marketing)
56% recommend to a friend
62% CEO approval

Salaries

Posted range

$56K/yr – $94K/yr

Taken straight from the job posting.

Marketplace Marketing median pay in the United States

$100K/yr

Most pay falls between $75K and $153K. Based on 87 salaries.

See all Macy's salaries

Traffic Signals

Monthly Visitors
72.9M
Traffic Source Mix
Search
6.9%
Direct
64.3%
Referral
23.1%
Social
4.3%
Paid
1.2%

Headcount Trend

Current headcount: ~80.4K