“We’re a get-sh*t-done work horse agency. We’re not sitting around wasting a bunch of their (client) money and time on fluff.” - Tim Brown, CEO

Does that resonate with you? This may be the place for you.

We run marketing for home services brands and we move fast. We need a Digital Project Manager who can bring calm to the chaos and get projects delivered without needing their hand held. If you've got experience managing digital or creative projects and genuinely love the craft of organized, predictable delivery, keep reading.

What we’re looking for:

• First + foremost: 1 year of project management experience at a digital or creative agency. Agency experience & marketing industry familiarity is highly preferred
• Proven experience owning complex digital projects
• Autonomous and a fast learner: you get up to speed quickly and don't wait to be told what to do
• Experience project scoping, planning, and execution across multi-phase timelines
• Comfortable being a client-facing communicator: you can set expectations, de-escalate tension, and facilitate meetings
• Ability to manage multiple concurrent projects
• Strong cross-functional coordination skills: you keep everyone aligned without becoming a bottleneck
• Solid risk assessment & decision-making ability
• Winning energy + can have fun under pressure
• Experience working with third-party vendors or agencies
• Alignment with our Core Values:

💥SCRAPPY: We’re always looking for more efficient ways to do things. We do more with less, and we turn constraints into inspiration. We love to say “Just f-ing Google it”!

👑EXTREME OWNERSHIP: We take more accountability + responsibility than is necessary or comfortable. We make decisions with an owner’s mindset.

💪🏿FUN UNDER PRESSURE: When challenges come up, we not only maintain a positive attitude, but have fun and use it as an opportunity to improve.

What you’ll be doing:

1. Project Scoping & Planning

• Scope high-level client projects in partnership with the Revenue Department (Sales and Account Management)
• Translate client objectives into clear project plans and milestones
• Define deliverables, timelines, dependencies, and success criteria
• Identify risks, assumptions, and constraints during planning

2. Client & Stakeholder Leadership

• Facilitate client meetings related to project execution and planning
• Serve as day-to-day execution lead for active projects
• Coordinate with third-party agencies or vendors on behalf of clients
• Set and reinforce expectations around timelines, scope, and delivery

3. Delivery Execution & Risk Management

• Own delivery timelines and execution plans
• Coordinate cross-functional internal teams
• Monitor progress, quality, and scope adherence
• Identify and resolve delivery risks proactively
• Escalate issues with context and recommended actions

4. Strategic Partnership with Account Management

• Partner with Account Managers to align delivery with client goals
• Support account strategy by identifying delivery implications
• Flag scope risks, delivery constraints, or execution tradeoffs
• Ensure project execution supports retention and satisfaction

5. Systems, Documentation & Financial Hygiene

• Maintain accurate project documentation and boards
• Track scope, hours, and budgets to support profitability
• Ensure approvals, assets, and decisions are documented
• Follow PM SOPs and workflow standards

The salary for this role is $55,000 – $65,000 USD annually. We're in the office Tuesday, Wednesday, and Thursday, with the option to work remotely on Monday and Friday. New hires are expected to be in office 5 days a week for the first month to set themselves up for a strong start. Our ideal start date is August 3rd or August 17th.

*This is a hybrid role, requiring at least 3 days in the office after the initial probationary period. If you are not able to work in our North Loop Minneapolis office, please do not apply. *

Ready to do this? Here’s our hiring process:

1. Click the link below & send in your resume

2. Phone screen

3. Two in-person interviews (and possibly a skills test, depending on the role)

4. If it’s a good fit on both ends, we’ll send you an offer

5. Come work with the coolest home service digital marketing team in the Twin Cities ⚡️

Benefits & Perks

😍 A culture of encouraging each other

⚕️Health, Dental & Vision insurance and FSA

💰 401k Company Matching

🏥 We cover a portion of health insurance premiums

🧠 We contribute $ towards mental health counseling

🏠 Hybrid work model with 2 days a week remote

📚 We pay for at least one course per quarter

💎 Clear goals + supportive accountability to meet them

🧀 Culture things like Cheese Club, DEI Committee + social events

🏋🏻 ♂️ Professional Development Opportunities

🏝 Unlimited Paid Time Off

💪🏽 Lifetime Fitness Discount

🗣 Keynote speakers on personal + professional development topics

♻️ Bi-Weekly 1on1’s with leader

⚡️ 90-Day check-ins with company owners

☕️ Coffee, snacks, beer, wine, etc. kept in stock

🍾 Champagne pops for first days & celebrations

Hook Agency is anti-racism & anti-prejudice against sexual orientation and gender identities. We are committed to being more inclusive of less represented groups in the marketing industry, as well as of different mindsets & opinions on the world than the majority. We are actively striving towards hiring individuals from diverse backgrounds & including those voices in planning and employee development.