Responsibilities

• Manage brands on the Reddit platform. Duties include but are not limited to:
• Manage the brand’s day-to-day presence on Reddit, including monitoring relevant subreddits, conversations, questions, and brand mentions. Write thoughtful Reddit comments and posts that align with community expectations.
• Develop a Reddit content calendars for our sub-Reddits based on trending topics, seasonal opportunities, and community needs.
• Track frequently asked questions, objections, complaints, and sentiment from Reddit discussions.
• Escalate customer issues, reputation risks, misinformation, or sensitive conversations to the appropriate internal team.
• Work with our legal, regulatory, and CARE teams to tailor all messaging.
• Support reputation management efforts by identifying conversations where the brand can clarify, educate, or provide helpful context.
• Track Reddit performance metrics such as post engagement, comment engagement, referral traffic, sentiment, and meaningful brand interactions.
• Support SEO content projects, such as content briefs, page updates, and blog optimization.
• Optimize existing website content for clarity, search intent, internal linking, and on-page SEO best practices.