Responsibilities

• Plan and optimize digital experiences across the full customer journey, ensuring consistent messaging from first touch through lead capture and conversion.
• Develop and manage lead generation initiatives, including landing pages, gated content, email nurture programs and conversion paths aligned to the sales funnel.
• Partner with sales and marketing teams to support funnel performance through targeted campaigns, audience segmentation and lifecycle marketing.
• Build, execute and optimize email marketing and automation programs using Salesforce Marketing Cloud, including journeys, templates and audience management.
• Develop and manage SEO strategies to improve search engine rankings and drive organic traffic.
• Customize digital advertising campaigns for local markets and analyze campaign metrics to optimize performance.
• Manage organic and paid social media strategies to drive engagement, traffic and qualified leads across key platforms.
• Track and analyze digital performance across channels, including customer behavior, funnel drop-off and campaign ROI, using analytics and CRM data.

Requirements

• Bachelor’s degree in marketing, communications, digital media (is preferred) or an equivalent combination of education and experience is preferred or an equivalent combination of education and experience.
• At least 5 years of related experience in marketing communications, with a strong focus on digital marketing.
• Demonstrates expertise in website management, SEO optimization, social media marketing and user experience (UI/UX) principles.
• Proficiency in digital design tools such as Illustrator, InDesign, Photoshop and tools for website and mobile app development.
• Experience with digital analytics tools (e.g., Google Analytics) to monitor and improve campaign performance.
• Strong written and verbal communication skills, with the ability to create engaging, impactful and user-centered content.
• Excellent project coordination skills, with the ability to collaborate effectively across internal teams and external partners.
• Hands-on experience mapping and optimizing customer journeys across digital channels.
• Strong understanding of lead generation strategy, sales funnels and conversion optimization.
• Working knowledge of CRM-driven marketing and collaboration with sales teams to support pipeline growth.
• Demonstrated experience managing and growing social media presence with a focus on performance, not just posting.

Preferred

• Experience with Salesforce Marketing Cloud for email campaigns, automation and audience segmentation is strongly preferred.

Benefits

• Our culture guides us and creates a workplace where all employees feel heard and welcomed.
• Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development.