Digital Marketing & Shop Coordinator - Namast'ay Dog Spa

Belmont, CA (On-site)

Salary Not AvailableEntry LevelFull time

Posted 7 weeks ago

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Job Summary

Own the blend of shop operations and digital presence with clear ownership of daily opening/closing hygiene, social content and community outreach, and multi‑channel client communication.

  • Operations/Service Delivery: Own shift coordination, hygiene checks, and timely customer communication to maintain service quality.
  • Digital Marketing Execution: Drive content creation, social management, exposure campaigns, and partner outreach to grow online presence.
  • Client Communications: Manage missed calls/texts/booking requests across platforms to reduce response gaps and improve bookings.

Job Description

Responsibilities

  • Operational oversight: opening/closing, hygiene checks, shift coordination, and customer communication.
  • Digital marketing execution: content creation, social media management, exposure and retention marketing, community engagement, and partnership outreach.
  • Client communication: monitoring missed calls, texts, and booking requests across multiple platforms

Requirements

  • Strong knowledge of content creation, copywriting, social media management, and graphic design principles.
  • Excellent communication skills with an eye for detail; capable of managing multiple projects simultaneously in a fast-paced environment.

Benefits

  • Employee discount
  • Professional development assistance
  • Referral program

Marketing Team

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