Responsibilities

• Run the floor (daily execution)
• Set the energy and standards in the room; keep the in-office team focused and shipping every day.
• Run the weekly internal ops review; surface and resolve operational issues across the roster.
• Back the founder on hard calls — including performance-managing and parting ways with people when warranted.
• Oversee the AI content pipeline and the content team so winning content keeps flowing at volume.
• Own the QC bar — nothing off-brand or artifact-ridden goes out.
• Own daily posting compliance — we track every account's daily posts; you make sure quotas are hit and chase down whoever didn't (the tooling is already built).
• Own the relationship with our outsourced chat partner — where the large majority of revenue is made — and hold the vendor accountable to its numbers (revenue-per-sub, DM conversion), with a monthly business review. You manage the vendor; you don't write DMs.
• Keep the creator-signing funnel moving so new signings don’t stall; coordinate sourcing and the recruiter so prospects become signed creators.
• Help drive hiring as we scale (marketing, admin, QA); coordinate contractor onboarding and scheduling. Payroll/HR systems are run with the founder — you coordinate, you don't own the books.

Requirements

• 2+ years leading a small team day to day (agency, hospitality, fitness, retail, military leadership, or similar all welcome). Strong "right hand to a founder/owner" profiles encouraged.
• Comfortable holding people accountable and having direct conversations.
• Organized, calm under pressure, strong bias to action.
• Genuine hands-on AI experience (see Tools) and Google Workspace fluency.
• Based in or willing to relocate to the Winter Park/Orlando area — this role is in-office at 2220 Via Tuscany, five days a week.

Preferred

• Google Apps Script awareness — our posting checklist and some automations run on it; you should be able to read what it does and coordinate fixes with our tech lead, not write it.
• OnlyFans business mechanics — payouts, account states, conversion. Prior exposure or fast pickup.
• Social analytics tools (e.g. InsTrack) and iMessage as the in-the-moment team channel.
• Light exposure to modern banking/accounting tools (Mercury, QuickBooks, Gusto) is a plus since you'll read reporting that comes out of them — but the founder owns finance, so this is not a requirement.

Benefits

• 15 days paid PTO/year
• all paid federal holidays
• paid sick leave
• an employer-contributed health plan (medical, via Gusto)