Digital Marketing Manager

Pawtucket, RI (On-site)

$71K/yr – $120K/yrMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive full-stack digital marketing operations for a credit union, owning strategy, execution, and optimization across channels.

  • Own planning and execution of all digital marketing elements across search, social, email, web, and OTT.
  • Must-have: 2-4 years of hands-on digital marketing with Google Analytics, Google Ads, and CRM tools.
  • Standout: Collaboration with SVP Marketing on budget planning and cross-functional alignment.

Job Description

Responsibilities

  • Responsible for planning and execution all digital elements of overall Marketing Plan. Manage and execute digital channels including, but not limited to search, social (paid/earned/owned), website maintenance, email, SMS, internal company web portal, and OTT/Digital Video.
  • Manage social media content calendar. Collaborate with Community Development and SVP, Marketing on maintaining forward looking content planning calendar and execution of plan for all social media channels. Write copy, plan & execute visuals, execute posts.
  • Manage, monitor, track, and report on campaign performance using tools like Google Analytics, social media insights, and other analytics platforms. Provide actionable insights to improve future campaigns.
  • Ensure company’s website is optimized for user experience, SEO, and conversion rate optimization. Work closely with web developers and business line owners to implement improvements, required business updates (such as rates), and continue to evolve website to maintain relevance in age of AI first search results.
  • In collaboration with SVP, Business Development, assist in development and manage annual marketing budget to encompass all aspects of marketing based on annual strategic goals of the Credit Union.
  • Conduct keyword research, optimize content for search engines, and manage paid search campaigns to improve organic and paid visibility.
  • Build and manage email marketing campaigns, including newsletters, drip campaigns, and promotions. Ensure emails are engaging, personalized, and drive conversions.
  • Work cross-functionally with business line owners, SVP Marketing, creative resources, and developers to ensure digital communications are cohesive with all other channel marketing efforts.
  • Analyze data via Snowflake data warehouse to identify and build audiences for tailored marketing campaigns

Requirements

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • 2-4 years of hands-on digital marketing experience.
  • Proficiency with MS Office, Adobe Creative Cloud, Business Intelligence platforms, Google Analytics, Google Ads, and social media platforms.
  • Strong understanding of SEO, SEM, and PPC strategies and the rapidly changing impact of AI on these tactics.
  • Experience with email and/or CRM marketing platforms (e.g., Mailchimp, HubSpot, Salesforce, etc.).
  • Basic knowledge of HTML and WordPress (or other Content Management Systems).
  • Strong analytical skills and attention to detail.
  • Experience with A/B testing and data-driven decision-making.
  • Proven ability to gather and analyze data and information, draw logical conclusions, and make appropriate recommendations.
  • Excellent communication skills both written and verbal. Effective presentation skills. Must possess artistic and compositional abilities.

Benefits

  • competitive pay and great benefits including medical, dental and vision for you and your dependents.
  • paid time off to promote work/life balance.
  • on-site fitness center.
  • 401(k) with a company match.
  • employee homebuyer assistance.
  • plus much more!
COASTAL1 CREDIT UNION logo

COASTAL1 CREDIT UNION

Strong Financial PerformanceMarket-leading products and servicesContinued investment in our communitiesUnparalleled value in products, services and rates, and commitment to the well being of our membership and the communities we serve. These are the guiding principles that continue to make Coastal1 Credit Union "The smarter way to bank".

Founded in 1928
Pawtucket, Rhode Island, USA
267 employees

Traffic Signals

Monthly Visitors
85.4K
Traffic Source Mix
Search
28%
Direct
68.9%
Referral
2.7%
Social
0.2%
Paid
0.1%

Headcount Trend

Current headcount: ~267