Digital Marketing & External Communications Manager

Chicago, IL (Hybrid)

$72K/yr – $141K/yrSenior Level7+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive CNA’s digital marketing and external communications program across enterprise initiatives.

  • Must-have: 7+ years in digital marketing or external communications with P&C insurance experience.
  • Standout: Enterprise SEO/governance leadership and multi-vendor management experience.

Job Description

Lead CNA's digital marketing and external communications program across enterprise initiatives.

  • Lead planning and execution of CNA’s digital marketing and external communications strategy across enterprise and business unit initiatives.
  • Manage CNA’s social media programs (paid, organic, employee advocacy) to drive engagement and brand awareness.
  • Execute and optimize paid search and display advertising across channels to maximize ROI and business impact.
  • Manage resources, including agencies and vendors, for scalable and cost-effective execution.
  • Advise Marketing leadership on digital reputation, external communications strategy, and emerging issues during high-visibility campaigns.
  • Establish and enforce enterprise SEO and GEO standards, partnering with IT and content teams on best practices.
  • Lead CNA’s paid search marketing efforts across Google and Bing.
  • Drive and optimize CNA’s display advertising capabilities to support brand-building initiatives.
  • Advise and execute CNA’s media relations strategy to enhance brand reputation and visibility in key markets.
  • Lead awards and recognition programs, identifying opportunities and managing submissions with leadership and agencies.
CNA Insurance logo

CNA Insurance

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.

Chicago, Illinois, USA
7.3K employees