Responsibilities

• Own end-to-end delivery of digital marketing solutions from planning through deployment and operational support.
• Ensure delivery meets quality, timeline, budget, and scalability objectives.
• Manage delivery risks, dependencies, and issue resolution proactively.
• Act as the primary interface between Business, IT, Product teams, and external vendors.
• Align technology delivery with business priorities and strategic objectives.
• Drive stakeholder communication and executive-level reporting.
• Provide leadership across the MarTech ecosystem, including Salesforce, Veeva, AWS, CRM, and omnichannel marketing platforms.
• Guide solution design aligned with digital marketing best practices and enterprise architecture.
• Establish and enforce governance frameworks including RACI, release management, testing standards, and operational readiness.
• Monitor delivery KPIs and implement continuous improvement initiatives.

Requirements

• 12+ years of IT experience with significant experience in Digital Marketing/MarTech solution delivery, leading enterprise-scale initiatives.
• Experience with MarTech platforms such as Salesforce, Veeva, AWS, or similar digital marketing ecosystems.
• Strong understanding of Digital Marketing, Omnichannel engagement, CRM, Marketing Automation, and Data & Analytics.
• Proven experience in end-to-end delivery leadership, including Agile delivery, stakeholder management, governance, and vendor management.
• Demonstrated experience leading cross-functional global teams and delivering business outcomes through scalable technology solutions.

Preferred

• Communication Skills: Communicate effectively with internal and customer stakeholders. Communication approach: verbal, emails, and instant messages. Interpersonal Skills: Collaborative mindset; comfortable working across delivery, product, and sales functions. Ability to distill complex industry concepts into digestible insights for technical and non-technical audiences. Self-driven, organized, and adaptive in a fast-paced environment. Problem-Solving and Analytical Thinking: Capability to troubleshoot and resolve issues efficiently. Analytical mindset. Task/Work Updates: Prior experience in working on Agile/Scrum projects with exposure to tools like Jira. Provides regular updates, proactive and due diligent to carry out responsibilities.