Digital Marketing Account Coordinator (Client Success)

USA (Remote)

$17/hr – $21/hrMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own end-to-end client branding and performance programs, guiding onboarding, content operations, cross-channel publishing, and performance reporting.

Lead onboarding and ongoing client communications for AI-powered branding programs
Coordinate content approvals, publishing across Facebook, YouTube, TikTok, Instagram
Manage PPC/LSA/SEO accounts and communicate wins and insights to clients

Job Description

Responsibilities

Branding & Content Program Management
Onboard clients into our AI-powered branding program and set clear expectations for their content journey
Coordinate content approvals between clients and our internal production team to keep weekly publishing on schedule
Oversee social media platform distribution to ensure content is going live consistently across Facebook, YouTube, TikTok, Instagram, and other channels
Serve as the primary point of contact for clients’ questions, feedback, and updates related to their branding program
Monitor content performance and communicate wins, trends, and insights to clients in plain language
PPC, LSA & SEO Account Management
Manage an existing portfolio of PPC, LSA, and SEO clients with the same level of care and proactive communication
Review and quality-check performance reports in coordination with internal SEO and Ads teams before client delivery
Monitor account health by regularly reviewing scorecards and flagging issues before they become problems

Requirements

Minimum 2+ years of experience in a client-facing digital marketing or account management role, including PPC, LSA, or SEO account management
Genuine interest in and working knowledge of social media platforms (Facebook, YouTube, TikTok, Instagram)
Exceptional organizational skills with demonstrated ability to manage multiple accounts simultaneously
Strong written and verbal communication skills
Comfortable leading video calls and phone conversations with clients
Ability to analyze and communicate marketing performance data (SEO, PPC, ROI, social metrics)
Proficient in Google Docs and Google Sheets
Experience with or ability to quickly learn: Slack, ClickUp, Go High Level, Zoom, Google Ads, Agency Analytics, WhatConverts
Ability to thrive in a fast-paced remote environment with minimal hand-holding
Willingness to complete a brief Kolbe A™ Index assessment as part of our hiring process

Preferred

Experience managing or supporting social media advertising campaigns
Background in digital marketing, content strategy, or brand management
Familiarity with AI-powered content or video tools
Experience with CRM platforms and ticketing systems

Plumber Marketing USA

We are Plumber Marketing USA. Helping plumbers thrive since 2012.Did you know that 86% of consumers read reviews for local plumbing businesses? And did you know that consumers spend most when they call from search to make a purchase? On average, consumers spend anywhere from $84 to $4,589 when they convert on a call placed after a search.If you are not yet equipped to properly market your business online, your plumbing business will lose the chance to be recognized in the industry, and in return, you will never be able to compete with the other plumbing businesses out there.Plumber Marketing USA is on a mission to focus on what’s right for your target market, which happens to be what’s right for your business too. We are recognized as one of the experienced digital marketing experts for plumbers. We’ve helped over 100 plumbing companies dominate the market through our proven lead magnet formula. More than just a digital marketing agency for plumbers, we are also experts in helping businesses craft great customer experiences to get customer referrals and gain customer loyalty. FOLLOW US ON OUR SOCIAL MEDIA PAGES:Youtube: www.youtube.com/@RichardCruzChannelInstagram: www.instagram.com/plumber_marketing_usa/Tiktok: www.tiktok.com/@plumbermarketingusaFacebook Personal: www.facebook.com/richard1cruzFacebook Page: www.facebook.com/PlumberMarketingUSAofficial

Founded in 2000

83 employees (9 in marketing)

go.plumbermarketingusa.com