Responsibilities

• Web content creation and execution: Create, edit, format, upload, and maintain website content using the organization’s content management system (WordPress), ensuring content is accurate, current, visually consistent, and aligned with brand standards.
• Video editing: Edit short- and long-form video content for websites, social media, email, online courses, presentations, and campaigns, including basic trimming, captioning, audio cleanup, branding, and formatting for different platforms.
• Graphic creation: Develop simple graphics, thumbnails, icons, social media visuals, presentation assets, course visuals, and other digital materials that support program and communications goals.
• Course content creation: Support the development, formatting, updating, and organization of online course content in Rise and Articulate, including text, visuals, videos, quizzes, downloadable resources, and supporting materials.
• Quality assurance: Review digital content for accuracy, formatting, broken links, accessibility, mobile responsiveness, visual consistency, and brand alignment before publication.
• Cross-functional collaboration: Work with program, communications and technical staff to gather content needs, clarify project requirements, and ensure tasks are completed on time.
• Continuous improvement: Stay informed about digital content trends, accessibility practices, multimedia tools, and emerging technologies that could improve the organization’s digital presence and learning materials.

Requirements

• Experience creating and managing digital content for websites, social media, online learning platforms, or similar channels.
• Working knowledge of content management systems, web publishing tools, and basic digital production workflows.
• Experience with video editing software and basic multimedia production.
• Experience creating digital graphics using tools such as Adobe Creative Cloud, Canva, or similar platforms.
• Strong attention to detail, with the ability to review content for accuracy, consistency, accessibility, and usability.
• Ability to manage multiple projects, meet deadlines, and adapt to changing priorities.
• Strong written communication skills and the ability to organize information clearly for digital audiences.
• Collaborative working style and ability to translate feedback from technical and non-technical team members into finished digital content.

Preferred

• Familiarity with HTML, CSS, accessibility standards, SEO basics, Salesforce CRM and web analytics.
• Experience supporting online course development, learning management systems, instructional content, or e-learning materials.
• Basic understanding of UI/UX principles, including user-centered design, information architecture, and accessibility best practices.
• Experience formatting video and graphics for multiple platforms, including websites, YouTube, social media, email, and online courses.
• Experience working in a nonprofit, education, outreach, boating safety, environmental, or public service setting.
• Ability to troubleshoot minor content, formatting, and publishing issues and escalate technical problems when needed.
• Strong digital content production skills, including the ability to create, format, upload, and maintain accurate and visually consistent web and multimedia content.
• Visual design and multimedia editing skills to support video, graphics, thumbnails, social media visuals, course assets, and presentation materials.
• User-focused thinking, with attention to accessibility, readability, mobile responsiveness, and digital usability.
• Strong accuracy and quality assurance skills, including the ability to review content for errors, broken links, formatting issues, brand alignment, and accessibility concerns.