Responsibilities

• Own KidsQuest’s digital content strategy end to end: plan, create, test, and optimize content across all channels.
• Develop and maintain a digital content calendar aligned with museum programming, events, fundraising initiatives, and organizational priorities.
• Leverage productivity tools (including AI) to accelerate ideation, content production, and workflow efficiency.
• Proactively monitor trends, platform updates, and best practices to keep KidsQuest’s digital presence fresh, relevant, and effective.
• Manage KidsQuest’s social media presence across platforms (including but not limited to Instagram, Facebook, LinkedIn, and YouTube).
• Capture and produce photo and video content on-site, highlighting exhibits, programs, events, visitors, and behind-the-scenes moments.
• Create original, engaging, and on-brand content across formats, including video (short-form and long-form), static graphics, stories, reels, and ad units.
• Write clear, compelling copy that reflects KidsQuest’s brand voice and values.
• Actively engage with followers, respond to comments and messages, and foster a positive and inclusive online community.
• Plan, launch, and optimize paid social and digital advertising campaigns.

Requirements

• 3+ years of professional experience in digital content strategy, social media management, content creation, or digital marketing.
• Proven experience managing multiple social media platforms for an organization or brand.
• Demonstrated experience creating content across formats, including short-form and long-form video, static graphics, and written copy.
• Hands-on experience planning, running, and optimizing paid digital ad campaigns.
• Proficient with Meta business manager, Adobe, and Canva
• Experience using, or experimenting with, AI content and productivity tools.
• Experience developing and managing email marketing campaigns, including content creation and performance tracking.
• Strong analytics skills, with the ability to track performance, pivot strategy, and communicate metrics clearly to leadership.
• Strong writing, editing, storytelling, and communication skills.
• Experience creating photo and video content using mobile devices and/or digital cameras and basic editing tools.

Preferred

• Experience working in a nonprofit, museum, education, or family-focused organization.
• Influencer marketing experience, growing a branded social media account, or agency experience
• Experience planning and participating in community events such as conferences, galas, fairs, or speaking engagements across private and public sector partners
• Familiarity with, or willing to learn, Wordpress or similar.
• Bachelor’s degree in marketing, communications, journalism, or a related field.
• Experience supporting fundraising or capital campaign communications.

Benefits

• Medical, Dental, Vision & Life Insurance
• Health Savings Account and Flexible Spending Account Offered
• Starting at 13 days of Paid Time Off and 8 days of Wellness
• Paid Holidays, including 2 floating Holidays
• 401(K) Matching Savings Plan