Digital Content & Community Manager

Denver, CO (On-site)

$55K/yr – $65K/yrFull time

Posted 3 months ago

Job Description

Englewood, CO (On-Site)

Base Salary: $55,000 – $65,000

About the Role

We’re looking for a hands-on Digital Content & Community Manager to support a growing portfolio of outdoor living brands, including Trex RainEscape, Trex Protect, Trex Seal, and the upcoming launch of RainTeck.

This role sits at the intersection of content, community engagement, and digital execution. You’ll manage day-to-day interaction across social platforms, lead community engagement on Reddit and beyond, and own website content updates to ensure our digital presence is accurate, consistent, and on-brand.

This is an execution-focused role for someone who is responsive, detail-oriented, and comfortable representing the brand directly in public channels.

What You’ll Do

Community & Social Engagement

  • Monitor and respond to comments, messages, and inquiries across Instagram, Facebook, and other platforms
  • Manage Reddit engagement, including participating in relevant threads and representing the brand authentically
  • Maintain a 24-hour response SLA with clear, helpful, and on-brand communication
  • Escalate product, installation, or service-related issues to internal teams when needed

Content Creation & Management

  • Create and publish social content (posts, captions, and basic visuals) aligned with brand voice
  • Support content needs across Trex RainEscape, Trex Protect, Trex Seal, and RainTeck
  • Manage content calendars and ensure consistent posting cadence
  • Assist in developing content for product launches, promotions, and campaigns

Website Content Management

  • Update and maintain website content using WordPress (Elementor)
  • Publish blogs, landing pages, and product updates across multiple brand sites
  • Ensure accuracy of product information, messaging, and formatting
  • Apply basic SEO best practices to improve content performance

Agency & Cross-Functional Coordination

  • Serve as a day-to-day contact for external agencies (social, creative, etc.)
  • Coordinate timelines, deliverables, and feedback
  • Partner with marketing, sales, and product teams to support initiatives and campaigns

What We’re Looking For

  • 1–3 years experience in social media, digital marketing, or content management
  • Strong understanding of social platforms and online community behavior (Reddit experience strongly preferred)
  • Experience working in a CMS (WordPress/Elementor preferred)
  • Strong written communication skills with the ability to adapt tone across platforms
  • Highly organized with strong attention to detail
  • Comfortable working in a fast-paced, execution-focused environment

What Success Looks Like

  • Fast, accurate, and helpful responses across all social and community channels
  • Consistent, on-brand content across social platforms and websites
  • Strong engagement and brand presence within online communities
  • Reliable execution of website updates and content publishing
  • Effective coordination with internal teams and external partners

Why This Role Matters

This role is critical to how our brands show up every day. From answering product and installation questions to supporting key initiatives and launches like RainTeck, you’ll directly impact customer experience and brand perception across multiple channels.

Trex RainEscape logo

Trex RainEscape

Trex RainEscape is an under-deck drainage system for a second-story deck.

Founded in 2000
USA
14 employees (2 in marketing)

Salaries

Posted range

$55K/yr – $65K/yr

Taken straight from the job posting.

See all Trex RainEscape salaries
Trex RainEscape logo

Digital Content & Community Manager

Trex RainEscape · Denver, CO · On-site