Digital Communications Specialist, U.S. Government Agency

Responsibilities

• Develop, write, and schedule engaging social media content aligned to brand voice and campaign goals.
• Support the planning and execution of integrated social media campaigns, including content calendars, asset coordination, and approvals.
• Partner with internal stakeholders to translate communications objectives into platform-appropriate messaging and content formats.
• Monitor social media channels daily for comments, messages, and
• Conduct social listening and trend monitoring to identify opportunities, risks, and emerging conversations relevant to the organization.
• Track and report on social media performance, providing insights and recommendations to optimize future content.
• Maintain and update website content within the Content Management System (CMS), including basic page edits, posting news updates, and ensuring content accuracy and consistency.
• Support website content governance by checking links, formatting, accessibility basics, and adherence to brand and editorial standards.
• Assist in building and deploying email marketing campaigns, including drafting copy, assembling templates, and segmenting lists as directed.
• Monitor email performance metrics and summarize results with suggested improvements for subject lines, content, and timing.

Requirements

• Bachelor's degree in journalism, English, communications, or related field.
• Minimum of 3-5 years of experience in media relations, preferably in a communications or journalism role.
• Excellent grammar, spelling, and punctuation skills.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.
• Strong attention to detail and ability to multitask. Excellent communication and interpersonal skills.
• The contractor shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance or higher.

Benefits

• Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
• Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
• Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
• Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
• Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
• Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
• Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
• Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan.
• Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.