Digital Communications Specialist

USA (Hybrid)

$66K/yr - $76K/yr (Est.)Mid LevelFull time

Posted 4 weeks ago

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Job Summary

Own social media and digital storytelling for the museum, shaping audience growth and engagement across platforms with a focus on exhibitions, programs, and education.

  • Social media ownership: develop and execute strategy, publish content, and monitor engagement across channels to support exhibitions, events, and memberships.
  • Content creation and storytelling: capture and edit photography/video, design assets, maintain brand and accessibility, and organize assets for campaigns.

Job Description

Responsibilities

  • Social Media Strategy and Management - Develop and implement social media strategies that support museum priorities, exhibitions, events, educational programs, membership initiatives, and special campaigns.
  • Create, schedule, publish, and manage content across the museum’s social media platforms.
  • Monitor audience engagement, respond to comments and messages, and foster meaningful interactions with visitors and followers.
  • Track trends and identify opportunities to grow audiences, increase engagement, and expand reach.
  • Maintain the social media content calendar in coordination with museum staff and stakeholders.
  • Analyze platform performance and prepare regular reports with insights and recommendations.
  • Digital Content Creation and Design - Create and design digital marketing assets using Canva and other design tools, including social media graphics, digital advertisements, email graphics, web content, and event promotions.
  • Develop creative content and campaigns that support exhibitions, public programs, membership initiatives, educational offerings, fundraising efforts, and institutional priorities.
  • Capture and edit photography and short-form video content featuring exhibitions, collections, visitors, staff, programs, and special events .
  • Produce engaging visual storytelling content for social media, digital advertising, websites, and email marketing.

Requirements

  • Bachelor’s degree in marketing, communications, public relations, journalism, graphic design, or a related field, or equivalent professional experience.
  • Experience managing social media accounts for an organization, brand, nonprofit, museum, educational institution, or similar entity.
  • Experience designing digital graphics and marketing materials .
  • Experience capturing and editing photography and video content for digital marketing purposes.
  • Familiarity with social media management tools and digital advertising platforms.
  • Strong writing, editing, organizational, and project management skills.
  • Ability to manage multiple projects and deadlines while maintaining attention to detail.

Preferred

  • Experience working in museums, cultural institutions, higher education, nonprofits, or visitor-serving organizations.
  • Experience with Meta advertising and social media analytics.
  • Knowledge of digital marketing best practices, audience development, and content strategy.
  • Experience with website content management systems.
  • Passion for science, natural history, education, or public engagement.

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