Responsibilities

• Maintain a strong understanding of CIS offerings and audiences to inform high-impact social content
• Develop and manage a unified editorial calendar across CIS social channels
• Create, publish, and optimize timely, accessible, and engaging social content
• Collaborate with internal teams to support integrated campaigns and major organizational initiatives
• Conduct community management online by monitoring channels, responding to inquiries, and escalating issues when appropriate
• Coordinate paid social efforts, including creative specifications, targeting inputs, and performance review
• Track and analyze social performance metrics to guide ongoing content and strategy improvements
• Apply social listening to identify trends, opportunities, and platform updates relevant to CIS
• Ensure all social and visual content adheres to CIS brand, editorial, legal, and accessibility standards
• Develop and adapt visual assets (e.g., graphics, infographics, ads, collateral) to support social and broader communications
• Prepare production‑ready files and maintain organized version control of design assets
• Work closely with the Graphic Designer to ensure cohesive visual execution across channels
• Support Communications by amplifying earned media, executive visibility, and key announcements
• Develop and support email marketing efforts as needed
• Coordinate with Marketing Operations on tracking, UTM parameters, and analytics accuracy
• Edit and proofread social and visual content to maintain clarity, quality, and brand consistency
• Other duties and responsibilities as assigned

Requirements

• Bachelor’s degree in Communications, Marketing, Design, or related discipline*
• 2+ years of professional experience managing social media for a B2B, government, nonprofit, or technology organization, including content planning, publishing, and analytics
• Demonstrated ability to write and design for social channels; strong copywriting, visual storytelling, and attention to detail
• Proficiency with social media management and analytics tools (e.g., Sprout Social, Hootsuite, or native platform tools) and Google Analytics 4
• Experience coordinating paid social (creative specs, audience targeting, and performance reporting)
• Working knowledge of Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and/or Canva for rapid content creation and adaptation
• Ability to successfully coordinate multiple projects and meet deadlines in a fast‑paced environment
• Excellent communication and collaboration skills; ability to apply constructive feedback
• Must be authorized to work in the United States

Preferred

• Experience in the cybersecurity or technology sector and comfort translating technical subject matter
• Familiarity with Sitecore, Optimizely, or similar CMS platforms
• Basic knowledge of HTML/CSS and digital accessibility standards (e.g., WCAG 2.1)
• Certification in Adobe Creative Cloud or social media platforms