Digital Communications Specialist

Responsibilities

• Social Media Content Creation & Creative (50% of Role): Brainstorm, write, and produce engaging content across the client's social media platforms (Facebook, Instagram, LinkedIn). Design visually appealing, platform-native graphics and assets using Canva. Experience with Adobe Creative Suite (Photoshop, Illustrator) is a plus, but not rot required.
• Communications Execution (20%): Collaborate with internal teams to draft external communications materials, align brand messaging across digital channels, and spot organic storytelling opportunities within the client's daily operations.
• Client and Stakeholder Management (15%): Serve as a patient, proactive primary point of contact for a highly communicative client organization. Gather, filter, and field ongoing communications and creative requests (including promotional materials, flyers and event marketing support), ensuring the client feels heard while keeping campaigns on strategy. Turn disorganized internal briefs into clear, finalized marketing assets.
• Reporting (10%): Monitor engagement and campaign performance metrics using basic analytics tools. Prepare clear, straightforward updates to report back to the client and prove ongoing ROI.
• Newsletter Support (5%): Assist with drafting and distributing quarterly newsletters to nurture audience needs.

Requirements

• Skilled in content creation including graphic design using Canva
• Experience using social media management and scheduling tools
• Strong analytical skills with the ability to interpret social media analytics for performance reporting and campaign optimization
• Excellent communication and organizational skills combined with the ability to work independently and collaboratively

Benefits

• Flexible schedule