Responsibilities

• Handles social media management, including drafting, scheduling/posting, and engaging, with a focus on balancing variety and volume in support of furthering overall
• Handles inquires received through MFS’ social platforms. Manages Communications Department’s Spout Social (social media) platform. Measures, analyzes and reports on MFS social media communications; develops and maximizes the effectiveness of content strategies. Provides comprehensive monthly reports using Sprout Social.
• Develops and distributes emails working with the Salesforce/Marketing Cloud and GoFundMePro (fundraising) platforms, in partnership with the Communications Manager.
• Writes and edits compelling, accurate and information-rich content for digital platforms and print collateral.
• Designs elements including graphics, templates, and filters geared toward online assets; assists with print collateral design and touch-up as
• Monitors news coverage daily and provides bimonthly written reports to the Senior Director of Communications on information/trends relevant to MFS, its communities and the human services sector.
• Acquires and maintains detailed knowledge of MFS programs and Centers, branding, and relevant processes, and stays up to date with
• Supports general External Affairs communications, working with the Communications team, broader External Affairs department, and staff throughout the agency.
• Attends special events held by the External Affairs Department, providing social media/communications support as needed.
• Other duties as assigned.

Requirements

• Associate’s degree in multimedia communications, journalism, marketing or a related field. Required
• 2-3+ years of experience in marketing/communications or related field. Required
• Experience with Salesforce & Marketing Cloud.
• Experience with Canva
• Knowledge with SEO, SEM, (Google Analytics, social media advertising).Photography and/or videography
• Experience with Adobe Suite

Preferred

• Bilingual (Spanish).
• Photography and/or videography.

Benefits

• Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.