Responsibilities

• Execute day-to-day activities across corporate digital channels, ensuring content is accurate, timely, compliant, and aligned to enterprise priorities.
• Oversee community management and social listening, including monitoring conversations, responding as appropriate, escalating issues, and supporting brand health.
• Coordinate responses to digital/social issues in line with communications, legal, and risk protocols.
• Manage publishing workflows with strong quality control, autonomy, and accountability.
• Partner with the Associate Director to translate strategy into consistent execution.
• Maintain the corporate editorial calendar in coordination with Communications, Executive Communications Global Communications functions, regional teams, and stakeholders.
• Support content development, writing, editing, and brand voice consistency.
• Ensure editorial planning is predictable, well-sequenced and aligned with business priorities and milestones.
• Support external and internal social media governance, policies, and guidelines to enable confident, responsible use of channels.
• Provide guidance and training to promote consistent and compliant digital practices.

Requirements

• Bachelor’s degree in communications, marketing, journalism, PR, or related field (or equivalent experience).
• 5–8 years of experience in digital or corporate communications with hands-on responsibility managing digital channels.
• Experience working across external and internal channels (e.g., websites, social media, intranet), ideally in regulated environments.
• Ability to manage multiple workstreams with strong editorial judgment and autonomy within an established operating framework.
• Adaptability, problem-solving mindset, and comfort working in a growing and evolving function within clear strategic direction and leadership support.
• Flexibility to support priority communications, including occasional off-hours needs for planned or time‑sensitive moments, rather than as a regular expectation.

Preferred

• Familiarity with Sprout Social, Airtable/Monday.com, Copilot, Canva, SharePoint, and Viva Engage (experience with similar tools welcome)

Benefits

• Medical, dental and vision coverage that start on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• The Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan
• Flexible Spending Accounts, educational assistance programs
• Paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
• Commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits