Digital Account Supervisor, freelance short-term

Huntington Beach, CA (Hybrid)

$85K/yr – $110K/yrOther

Posted 5 days ago

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Job Description

Job DetailsJob Location: Huntington Beach HQ Office - Huntington Beach, CA 92648Salary Range: $85,000.00 - $110,000.00 Salary/year INNOCEAN USA, a full-service advertising agency located in sunny Huntington Beach, CA, is seeking a freelance Digital Account Supervisor to join our Hyundai team.   We are a hybrid work environment, x 3 days week in-office. Local candidates only, please.  Booking is 9/8 – 11/30/26 [possible to extend] OVERVIEW The Account Supervisor is responsible for the day-to-day management of client’s automotive website initiatives that center around leveraging data to optimize a user's experience. This role requires background in a digital or ad agency in a client services function, web development experience, as well as expertise working with technology vendors. The successful candidate should possess solid client contact skills including, but not limited to, conducting presentations, trouble-shooting problems and thinking on their feet.  DUTIES AND RESPONSIBILITIES Key Role Responsibilities Work with the client on a daily basis to identify needs and expectations for a large AI project and communicate those requirements to our technology vendor  Identify key stakeholders and disseminate information as necessary  Brief creative and production teams on project expectations including requirements for UX, design, development, and testing plans  Participate in and oversee the agency portion of the development process  Present creative design work to clients and capture feedback to communicate back to the team  Facilitate internal and client reviews, update status documents, legal routing, contact reports, and meeting coordination. Ensure that all project deliverables are completed and up to client expectations, while working with the Production team to manage timelines and key dates   Act as a liaison between the vendor/agency working teams and the client working team on a daily basis  Communicate any questions or decisions points to clients and facilitate review/client approval of all key project deliverables   Work with Account Lead to present/communicate progress and outcome of projects to executive level clients   Facilitate internal and client reviews, update status documents, legal routing, contact reports, and meeting coordination  Represent the account team and communicate client direction to vendor/agency working team in all working level meetings  Set up and report on key metrics for the program   Work with Account Lead on project planning for future Phases of the AI program   Be the steward of the agency’s brand management system and show solid knowledge of the client’s business (including pricing, product, sales, marketing channels, strategies, and competitive landscape)  Lead client discussions regarding AI as well as digital marketing insights and recommendations  Embrace “We are Explorers”, being pioneers with an insatiable drive to lead ideas, innovation, and science into uncharted territory for our clients  Management Responsibilities Manage multiple workstreams with the large scope of our AI project to ensure that all team members/vendors have the information needed to keep the project moving  Manage client and vendor partners, fostering strong relationships, and serving as a reliable point of contact to address their needs and ensure satisfaction with our services and solutions. Oversee the various agency processes required to track projects, prioritize work, and ensure that timelines are met  Report on project status on a weekly basis using our project template  QUALIFICATIONS 6+ years’ experience in account management at a digital or advertising agency Knowledgeable in web development process and web deployment process  Strong presentation and communication skills  Ability to stay organized and manage multiple projects efficiently   Ability to assess a situation and make sound judgment calls / recommendations based on understanding of the project and client mindset  Foster positive relationships with clients, external partners, and internal teams  Ability to work with vendor PMs to manage project teams and ensure that all team members are clear on project goals/direction  A natural curiosity around AI technology and its potential   Top-level familiarity with AI systems and how they interface with other digital platforms/databases  Ability to manage budgets and agency billings  Knowledgeable in MS software, Word, Power Point, and Excel  Knowledgeable in Smartsheet, Basecamp, and other project management software    BENEFITS Access to our health benefits 401k match On-site Barista Beautiful campus across from the Pacific Ocean   Salary range: $85,000 - $110,000. Pay is dependent upon several factors including but not limited to: years of experience, client, training, and transferable skills.  Who are we? We are a global brand growth company, independent in spirit, built on one belief: if it doesn’t move people, it won’t move business. So, we go where others don’t. Deep inside human life. Closer to what people think, feel, value, and do. We’ve built the tools and methods to get there and stay there. The closeness is our advantage. That’s where momentum and growth live.
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INNOCEAN

INNOCEAN is a global marketing and communications company headquartered in Seoul, Korea with 42 offices in over 23 countries located in the Americas, Europe, Asia and the Middle East, and more than 3,500 creative individuals around the world. Launched in May 2005, INNOCEAN leads marketing and communications strategies and implementation for a wide array of global and local brands. With its extensive experience working with numerous large-scale global tentpole events in sports, auto, expos and others, as well as its growing investment in and commitment to content, digital and mobility services, INNOCEAN is valued by clients for its ability to provide sophisticated and comprehensive marketing solutions.

Founded in 2005
Seoul, Seoul, KOR
992 employees (282 in marketing)