Manager Digital Marketing
Akamai
Cambridge, MA (Remote)
$99K/yr - $178K/yrIn-houseFull-timeManager8+ years exp.
3 hrs ago
Digital Account Manager (Remote)
USA (Remote)
Salary Not AvailableMid Level5+ years exp
Posted 2 months ago
Top 1% of applicants do these two things.
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Job Summary
Own client relationship management and drive campaign optimization with a focus on discovery, budgeting, and ROI. Fast-moving, multi-client workload requires defining client strategy, managing calls and billing, and sharing industry-ready recommendations.
- Client partnerships: understand campaigns, recommend offerings, and push growth opportunities.
- Campaign health: monitor performance, budgets, and questions to keep revenue momentum and client trust.
- Industry pacing: stay ahead of trends and coordinate with internal teams to deliver best answers and outputs.
Job Description
Responsibilities
- Strong presentation, organizational, detail-oriented, and interpersonal skills required with vast experience preparing and structuring calls and monthly meetings to help maximize time and wow clients!
- In-depth understanding of client campaigns and a solid understanding of how each digital offering and product can benefit the client.
- Have a multi-tasking mindset for client discovery calls, campaign change requests, checking client budgets, reviewing performance, and answering billing questions – all of which can be part of the daily workload.
- Have a pulse on your current clients’ plans and offer recommendations, latest offerings, budget increase, and packages to increase growth and/or ROI. Celebrate wins and brainstorm with clients on room for growth.
- Continuously build and maintain strong client relationships on trust, knowledge, and proactive responses.
- Research and provide feedback as needed; answer industry questions or work with the appropriate person to get the client the best answer possible.
- Be proactive and keep a pulse on the latest trends, offerings, and products in the digital marketing industry.
Requirements
- 5+ years in a direct client-facing/customer-service role.
- 2-3 years of digital marketing experience.
- High-level knowledge of SEM, SEO, social media, and web design is required.
- High-level knowledge of programmatic or performance marketing.
- Digital or marketing experience with strong digital and social media skills
- Work Location: Remote (Pacific Time Zone)
Preferred
- Experience working closely with a sales team is desired.
Benefits
- Connoisseur invests in people who invest in themselves and offers employees a competitive package of health and welfare benefits.
- Comprehensive Benefits Package: Medical, Dental, and Vision. Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
- Paid Time Off: 17 PTO days and 10 company holidays.
- 401(k) Retirement Plan: Employer matching to support your future financial goals.
- Employee Assistance Program: Free support services for you and your household.
- Discover Your Passion at Connoisseur!
Connoisseur Media
Founded in 2004, Connoisseur Media has led the way in connecting people through local radio, digital marketing, and innovative media solutions. With a strong presence across the country, we create engaging content that resonates with local audiences. From music and entertainment to news and community initiatives, we bring people together through media that matters.Our mission is simple: to help brands succeed through custom media strategies. We believe genuine connections are the key to business success. Committed to our communities, we deliver creative, results-driven solutions that foster growth and strengthen the connections we serve.
