Digital Account Manager

Oshkosh, WI (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive client success by managing Civille’s law-firm client portfolio, coordinating performance reviews, and guiding marketing strategy.

  • Own primary point of contact for a Civille client portfolio.
  • Must-have: Experience in account management or client services.
  • Standout: Familiarity with WordPress and digital marketing concepts.

Job Description

Responsibilities

  • Serve as the primary point of contact for a portfolio of Civille clients
  • Lead client calls to review website performance, SEO progress, and marketing strategy
  • Communicate client needs and project updates to internal teams
  • Coordinate website builds, updates, and marketing initiatives
  • Monitor performance metrics, including traffic, rankings, and lead generation
  • Identify opportunities to improve client results through additional marketing strategies
  • Maintain strong client relationships to ensure satisfaction and retention

Requirements

  • Experience in account management, client success, or client services
  • Strong communication and client relationship skills
  • Familiarity with websites (WordPress) and digital marketing concepts
  • Ability to manage multiple projects and priorities
  • Organized, proactive, and comfortable in a fast-paced environment
  • Ability to work both independently and collaboratively

Preferred

  • Knowledge of SEO and digital marketing strategy
  • Experience working with law firms or the legal industry
  • Familiarity with paid advertising (Google Ads, Local Service Ads)
  • Experience with HubSpot or other CRM tools
  • Background in a digital agency environment

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Flexible schedule
  • Paid time off
Civille logo

Civille

Civille is a design consultancy focused on making urban places more in tune with their natural surrounds. We collaborate with government, business and communities to create living systems that transform urban environments into smarter, greener places.

Founded in 2019
Eveleigh, New South Wales, AUS
13 employees (6 in marketing)

Traffic Signals

Monthly Visitors
2.5K
Traffic Source Mix
Search
35.8%
Direct
52.1%
Referral
6%
Social
5%
Paid
1%

Headcount Trend

Current headcount: ~13