DevOps Engineer (E-commerce & Integration)
Fort Mill, SC (On-site)
Posted 4 months ago
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Job Description
Job Summary We are seeking a solution-oriented DevOps Engineer to own the reliability, automation, and release management of our high-volume e-commerce ecosystem. In this role, you will act as the bridge between our Order Management System (Manhattan) and our E-commerce Platform (Salesforce Commerce Cloud).
Unlike traditional infrastructure roles, this position focuses on Application DevOps: ensuring data consistency, managing CI/CD pipelines via GitHub, and orchestrating automation jobs on Heroku. You will spend 80% of your time on engineering/automation and roughly 20% on high-level troubleshooting to resolve data disruptions.
The Tech Stack You Will Manage
- Core Platforms: Salesforce Commerce Cloud (SFCC), Manhattan OMS.
- Orchestration & Compute: Heroku (running Python automation jobs/scripts).
- Source Control & CI: GitHub, GitHub Actions.
- Data & APIs: REST/SOAP APIs, JSON, XML, PostgreSQL.
- Integration & Data Reliability (Crucial): Monitor and maintain the critical data pipelines between Manhattan OMS and Salesforce. Ensure product, inventory, order, and other data transfers occur without disruption.
- Automation Engineering: Develop and maintain scripts (primarily Python on Heroku) to streamline manual processes, handle exception logic, and automate daily data flows.
- Release Management: Manage the CI/CD strategy using GitHub. Oversee code branching, merging, packaging, and the deployment of releases to production environments.
- Observability & Monitoring: Build and refine alerting mechanisms to detect API failures, job crashes, or data lags before they impact the business.
- Environment Management: Manage SSL certificates, platform licenses, and user access controls for GitHub and Salesforce ecosystems.
- Disaster Recovery: Own the backup strategies and disaster recovery procedures to ensure business continuity.
- System Optimization: Collaborate with development teams to troubleshoot coding issues that impact system performance or scalability.
- Experience: 2–5 years in a DevOps, Site Reliability, or Integration Engineering role.
- Scripting: Strong proficiency in Python is required (specifically for API interaction and data processing).
- Integration Knowledge: Deep understanding of data interchange standards (JSON, XML) and experience troubleshooting REST/SOAP API integrations.
- Version Control: knowledge of GitHub (branching strategies, pull requests, resolving merge conflicts).
- SaaS Ecosystems: Experience working with Enterprise SaaS platforms (Salesforce Commerce Cloud, Shopify, or similar eCommerce systems) is highly desired.
- Database: Working knowledge of SQL (Postgres) is a plus.
- Soft Skills:
- Excellent problem-solving skills with a "root cause" mindset.
- Ability to communicate technical issues to non-technical business partners.
- Highly organized with strong attention to detail (critical for certificate/license management).
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
- Competitive Pay
- Paid Time Off (Vacation & Sick Time)
- Comprehensive Medical, Dental, & Vision Benefits
- Flexible Spending Accounts
- Life, Disability, and Voluntary Benefits
- Fitness Membership Discounts
- Employee Assistance Program
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Employee & Family Discounts
- Relocation Opportunities
Shoe Carnival Inc.
Shoe Carnival is one of the nation’s largest family footwear retailers with its own brand of style. The company is headquartered in Fort Mill, SC, with significant distribution and support operations in Evansville, IN. Shoe Carnival, Shoe Station and Shoe Station at Rogan's stores and Rogan's Work Trucks are located in 35 states and Puerto Rico, as well as online – and we are continuing to grow! With our unique and distinctive concept and promotional marketing, Shoe Carnival steps ahead of our competitors by bringing the best deals on the hottest brands for the whole family! We have an incredibly talented, highly motivated, and diverse team in our Retail Stores, Corporate Offices, and Distribution Center. We are looking for team members who understand the importance of customer service, have an excellent work ethic, and a passion for career growth opportunities. We are proud to share that Forbes has named us to its 2019 list of America's Best Mid-Sized Employers as the #1 employer in clothes and shoes, and the #58 best overall!Join the Shoe Carnival Talent Network today to stay up-to-date on career openings as they become available!Shoe Carnival, Inc. trades on the NASDAQ under the stock symbol SCVL.Follow us on Facebook @ShoeCarnivalJobs and Instagram @ShoeCarnival
