Responsibilities

• Develop and maintain strong relationships with referral partners throughout Colorado
• Generate a consistent pipeline of appropriate incoming client referrals
• Introduce and educate community partners about TRUE Counseling’s programs, clinical capabilities, admissions process, locations, and virtual-care options
• Conduct regular in-person outreach to therapists, treatment centers, hospitals, detox and residential programs, medical providers, interventionists, sober-living programs, recovery organizations, schools, employers, attorneys, courts, probation departments, case managers, social-service agencies, and other referral sources
• Strengthen relationships with existing partners while identifying new partnership opportunities
• Represent TRUE Counseling at conferences, networking events, community meetings, resource fairs, and industry gatherings
• Serve as an accessible, responsive point of contact for referral partners before, during, and after the referral process
• Coordinate closely with admissions, clinical, operations, and leadership teams to support an efficient and compassionate client experience
• Communicate which clients and clinical needs are an appropriate fit for TRUE Counseling
• Track outreach activity, partner engagement, referrals, conversion trends, and results

Requirements

• Established professional relationships within Colorado’s mental health, substance-use treatment, recovery, healthcare, or justice-services community
• Previous experience in behavioral-health business development, field marketing, community outreach, admissions, referral relations, treatment placement, or a similar role
• Direct experience working in or alongside the mental health or substance-use treatment industry
• A demonstrated ability to develop referral partnerships and generate measurable results
• A relationship-first approach to outreach, sales, and marketing
• A warm, personable, caring, and trustworthy communication style
• The ability to speak comfortably and knowledgeably about mental health, addiction, recovery, dual-diagnosis care, and justice-involved services
• Strong networking, presentation, organization, and follow-through skills
• The initiative and accountability to work independently in the field
• Sound judgment when handling sensitive client, clinical, and referral information

Preferred

• Can begin reaching out to an existing network soon after joining the team
• Know how to build trust over time rather than relying on high-pressure sales tactics
• Understand the importance of matching each person with the appropriate level of care
• Are comfortable working with clinical providers, treatment professionals, community organizations, courts, probation teams, and other multidisciplinary partners
• Are highly responsive and consistently do what you say you will do
• Want your work to contribute directly to recovery, stability, resilience, and positive change

Benefits

• Flexible schedule