Responsibilities

• Provide programmatic support for the Event Marketing and Media Relations team.
• Manage content calendar for fundraising-related content on social media channels (Facebook, Instagram, LinkedIn).
• Write, proof, and/or edit marketing content, including social media posts, newsletter features, and ad copy, to inspire philanthropic engagement and support institutional goals.
• Serve as a key liaison across departments, facilitating communication, gathering feedback, and managing expectations to keep projects on track.
• Monitor content performance, track project progress, and analyze data to provide actionable insights for continuous improvement and informed decision-making.
• Coordinate scheduling, prepare agendas and other materials, take notes, and organize follow-up actions for meetings.
• Maintain and organize files. Save documents and keep records. Gather and record data and action items in database and internal files, ensuring thorough documentation of fundraising activity and results.
• Assist in building slide decks, pulling reports, and analyzing data.
• Assist with daily administrative activities as needed.

Requirements

• Bachelors degree required and 1-2 years of experience in a customer service or relationship-building role.
• Strong verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Command of Word, PowerPoint, Excel, SharePoint and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Knowledge of or an ability to learn new platforms, including content management systems (e.g. Wordpress), project management software(e.g. Workfront), and analytics (e.g. Piwik)
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities